Care Coordination Associate: Intake & Billing

Catholic Charities of the Archdiocese of Chicago; Round Lake (IL); Vor Ort; USD 35.000 - 48.000; Vollzeit

Zusammenfassung

Catholic Charities of the Archdiocese of Chicago is seeking a Case Associate to provide essential administrative support for the care coordination process. You will manage client intake, referrals, records, and billing data, while responding to inquiries and assisting with assessments to ensure efficient service delivery.

The role requires strong communication, problem solving and data entry skills, with collaboration across internal teams and external partners.

Qualifikationen

• Minimum: HS Diploma or GED; strong communication, problem solving, and critical thinking skills.
• Previous data entry skills are required.

Aufgaben

• Provide administrative support to the care coordination process; prepare and maintain program data and billing; monitor and respond to client inquiries, concerns and complaints.
• Handle intake, processing of client referrals, and preparation of client files; ensure timely follow-up to messages to care coordination team; review and monitor files and related documentation.
• Complete assigned billing tasks including data entry and maintenance; provide pre- and post-assessment activities.
• Work with external partners to resolve billing matters; attend trainings as required; provide support to clients, care coordinator, supervisors and management staff.
• Collaborate with internal stakeholders and team members as needed; engage in ongoing learning and skill development.

Kenntnisse

Strong communication

Problem solving

Critical thinking

Data entry

Ausbildung

HS Diploma or GED

Associate's Degree

Jobbeschreibung

Catholic Charities of the Archdiocese of Chicago is seeking a Case Associate to provide essential administrative support for the care coordination process. You will manage client intake, referrals, records, and billing data, while responding to inquiries and assisting with assessments to ensure efficient service delivery.

The role requires strong communication, problem solving and data entry skills, with collaboration across internal teams and external partners.