Care Coordination Admin & Intake Specialist

Catholic Charities; Arlington Heights (IL); On-site; USD 25,000 - 32,000; Full time

Job summary

Catholic Charities of the Archdiocese of Chicago is seeking a Case Associate to provide administrative support for care coordination, manage client intake and referrals, and assist with records and billing to ensure timely service delivery.

You will collaborate with internal teams and external partners, handle inquiries, support assessments, and participate in ongoing training. A high school diploma is required with data entry experience; associate degree preferred.

Qualifications

• HS diploma or GED; entry level.
• Strong communication, problem solving and critical thinking.

Responsibilities

• Provide administrative support to care coordination; manage program data and billing.
• Handle intake and referrals; prepare client files and follow up on inquiries.
• Collaborate with partners; resolve billing matters and support staff.
• Work with internal stakeholders and teams as needed.
• Pursue ongoing learning and feedback to improve performance.

Skills

Communication

Problem solving

Critical thinking

Data entry

Education

HS Diploma or GED

Associate's Degree

Job description

Catholic Charities of the Archdiocese of Chicago is seeking a Case Associate to provide administrative support for care coordination, manage client intake and referrals, and assist with records and billing to ensure timely service delivery.

You will collaborate with internal teams and external partners, handle inquiries, support assessments, and participate in ongoing training. A high school diploma is required with data entry experience; associate degree preferred.