Care Coordination Assistant: Discharge & Utilization Support

Texas Children's Hospital; Houston (TX); On-site; USD 40,000 - 54,000; Full time

Job summary

Texas Children’s Hospital is seeking a Care Coordinator Assistant to provide non-clinical administrative support for the Care Coordination process, including timely discharge planning and utilization management. The role emphasizes professional, courteous service and data integrity within a collaborative hospital setting.

Qualifications include a high school diploma or GED, with some college coursework preferred, and at least 2 years of experience in care coordination or related fields.

Qualifications

• H.S. Diploma or GED required.
• Some college coursework preferred.
• 2 years' experience in hospital care coordination/case management, home health, quality improvement or a related field required.

Responsibilities

• Provides department-related and other appropriate communications to internal and external customers.
• Provides assistance for utilization management processes to maintain compliance with federal, state and managed care guidelines.
• Provides assistance for transition/discharge planning and care coordination processes to transition plans and enhance patient/family satisfaction.
• Maintains data integrity.
• Provides professional, efficient and courteous service to the customer while maintaining integrity in dealing with issues of a confidential nature.
• Works effectively with peers, nursing and medical staff and maintains a positive attitude. Responds to requests personally, tactfully, and courteously.
• Obtains information required for response whenever possible and communicates pertinent information to staff, customers, and providers. Relays messages to appropriate individuals efficiently and in a timely manner.
• Promotes a positive work environment, and contributes to the overall team effort.

Education

H.S. Diploma or GED

Some college coursework

Job description

Texas Children’s Hospital is seeking a Care Coordinator Assistant to provide non-clinical administrative support for the Care Coordination process, including timely discharge planning and utilization management. The role emphasizes professional, courteous service and data integrity within a collaborative hospital setting.

Qualifications include a high school diploma or GED, with some college coursework preferred, and at least 2 years of experience in care coordination or related fields.