Care Coordination Assistant: Discharge & Utilization Support

Texas Children's Hospital; Houston (TX); On-site; USD 32,000 - 42,000; Part time

Job summary

Texas Children's Hospital in Houston, TX is seeking a Care Coordinator Assistant to provide non-clinical administrative support for discharge planning and utilization management.

The role requires a high school diploma and at least 2 years of hospital care coordination experience, with some college coursework preferred. This is a part-time, night-shift position focused on ensuring smooth patient transitions and excellent customer service.

Qualifications

• H.S. Diploma or GED required
• Some college coursework preferred
• 2 years' experience in hospital care coordination/case management, home health, quality improvement or a related field required

Responsibilities

• Provides department-related and other appropriate communications to internal and external customers.
• Provides assistance for utilization management processes to maintain compliance with federal, state and managed care guidelines.
• Provides assistance for transition/discharge planning and care coordination processes to transition plans and enhance patient/family satisfaction.
• Provides professional, efficient and courteous service to the customer while maintaining integrity in dealing with issues of a confidential nature.
• Works effectively with peers, nursing and medical staff and maintains a positive attitude. Responds to requests personally, tactfully, and courteously.
• Obtains information required for response whenever possible and communicates pertinent information to staff, customers, and providers. Relays messages to appropriate individuals efficiently and in a timely manner.
• Promotes a positive work environment, and contributes to the overall team effort.

Skills

Experience in care coordination

Education

High School Diploma or GED

Some college coursework

Job description

Texas Children's Hospital in Houston, TX is seeking a Care Coordinator Assistant to provide non-clinical administrative support for discharge planning and utilization management.

The role requires a high school diploma and at least 2 years of hospital care coordination experience, with some college coursework preferred. This is a part-time, night-shift position focused on ensuring smooth patient transitions and excellent customer service.