Care Coordination Assistant – Discharge & Resources

aah; Arkansas; Presencial; USD 62.609.000 - 93.985.000; Jornada completa

Descripción de la vacante

Advocate Health is seeking a dedicated Case Management/Department support teammate to assist with discharge planning, resource coordination, and Medicare documentation. The role emphasizes collaboration with Care Coordination and hospital staff to ensure smooth patient transitions.

Responsibilities include maintaining clerical duties, patient scheduling, and contributing to quality assurance while upholding department standards and timely completion of required education.

Formación

• High School Graduate.
• Associate degree in Secretarial Science or health related field preferred.
• 2 years office experience preferred.

Responsabilidades

• Assists with discharge services including preparing discharge packets, providing current resource lists, and researching resources to meet identified discharge needs.
• Coordinates transportation, maintains clothing closet, assists with guardianship application process, assists ED staff, supports computer hardware and software needs, completing payroll, managing supply/delivery of car seats, appointment scheduling and delivering equipment to patient rooms.
• Ensures the delivery of required Medicare forms and related letters to Medicare inpatients within specified timeframes.
• Facilitates smooth exchange of information by communicating with Care Coordination staff, other medical center staff and outside agencies.
• Completes ad hoc reports, filing, data entry and general clerical duties; prioritizes and organizes work for timely reporting.
• Performs reception activities and escalates issues as needed.
• Completes all required staff education by the assigned due date.
• Documents all work activities on the day of service provision.

Conocimientos

Discharge planning

Customer service

Data entry

Educación

High School Graduate

Associate degree in Secretarial Science or health related field

Herramientas

Windows

Word

Excel

Descripción del empleo

Advocate Health is seeking a dedicated Case Management/Department support teammate to assist with discharge planning, resource coordination, and Medicare documentation. The role emphasizes collaboration with Care Coordination and hospital staff to ensure smooth patient transitions.

Responsibilities include maintaining clerical duties, patient scheduling, and contributing to quality assurance while upholding department standards and timely completion of required education.