Care Continuity Navigator

Mercy Medical Center, Baltimore, MD; Baltimore (MD); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Retirement plan 403(b)

PTO & holidays

Tuition reimbursement

Mental health resources

Disability benefits

Voluntary benefits

Insurance discounts

Rewards program

Job summary

Mercy Medical Center in Baltimore is seeking a Care Coordination Specialist to support seamless patient transitions across hospital, emergency department, clinics, and primary care offices. You will engage with patients by phone and in person to coordinate care plans and communicate with providers.

The role requires a high school diploma (Bachelor's preferred) and strong people skills; the team values collaborative, deadline-driven professionals who thrive in a fast-paced, mission-driven

Qualifications

• Must have a high school diploma or GED; Bachelor's degree preferred.
• Must be able to work in an outcomes- and deadline-oriented environment.
• Must cope effectively with interruptions and maintain focus on tasks.
• Must use time effectively and have excellent people skills.

Responsibilities

• Ensure effective communication with primary care providers for targeted patients across hospital, ED, clinics, and primary care offices. Coordinators will work directly with patients over the phone and in person as needed.

Skills

People skills

Time management

Communication

Adaptability

Education

High school diploma or GED

Bachelor's degree

Job description

Mercy Medical Center in Baltimore is seeking a Care Coordination Specialist to support seamless patient transitions across hospital, emergency department, clinics, and primary care offices. You will engage with patients by phone and in person to coordinate care plans and communicate with providers.

The role requires a high school diploma (Bachelor's preferred) and strong people skills; the team values collaborative, deadline-driven professionals who thrive in a fast-paced, mission-driven