Care Continuity & Discharge Coordinator

North Star Behavioral Health, Ltd; Anchorage (AK); On-site; USD 55,000 - 75,000; Full time

Job summary

North Star Behavioral Health, Ltd in Anchorage, AK seeks a Discharge Planner to provide direct and indirect client care and psychotherapeutic services within an interdisciplinary treatment program. The role acts as the primary liaison between the facility and outside agencies for discharge planning and continuum of care.

The position emphasizes coordinating referrals, obtaining necessary clinical materials, and ensuring timely documentation while collaborating with UR and treatment teams to

Responsibilities

• Coordinates discharge planning and processes to facilitate continuity of care; creates clinical packets, completes applications, and faxes materials to referral sources in a timely manner.
• Communicates with referral and outpatient providers weekly regarding new referrals; ensures the facility and receiving providers exchange necessary clinical materials.
• Documents case management contacts, discharge efforts, and appointments in progress notes and electronic documentation systems no later than 24 hours after contact.
• Participates in treatment teams and multi-agency meetings to update staff on referral statuses, coordinate care, and facilitate smooth client discharges.
• Collaborates closely with the Utilization Review (UR) team to establish and coordinate prior authorization, travel logistics, and insurance applications.
• Coordinates travel arrangements and discharge appointments; actively communicates travel info and schedules to therapists, families, and guardians.
• Maintains a shared, updated server folder tracking the status of faxes, applications, and general discharge planning milestones.
• Participates in community and facility activities as requested by leadership to build sustainable relationships with external healthcare providers.
• Performs other duties as assigned/required by this position.

Job description

North Star Behavioral Health, Ltd in Anchorage, AK seeks a Discharge Planner to provide direct and indirect client care and psychotherapeutic services within an interdisciplinary treatment program. The role acts as the primary liaison between the facility and outside agencies for discharge planning and continuum of care.

The position emphasizes coordinating referrals, obtaining necessary clinical materials, and ensuring timely documentation while collaborating with UR and treatment teams to