Care Continuity Coordinator

Greater-Nashua-Mental-Health; Nashua (NH); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account

Dental Insurance

Vision Insurance

Flexible Spending Account

Paid Holidays

Job summary

Greater Nashua Mental Health in Nashua, NH, is seeking a Care Continuity Coordinator to join our Emergency Services team. You will act as a critical liaison between GNMH, New Hampshire Hospital, local hospitals, and treatment teams to ensure timely admissions, discharges, and continuity of care for clients across the behavioral health system.

The role emphasizes coordinating referrals and discharges, engaging with hospital care teams, and maintaining tracking for legal commitments and treatment

Qualifications

• Bachelor's degree required; master's preferred.
• Field of study in Counseling, Social Work, or related mental health discipline.
• 1–2 years of relevant experience preferred.
• Strong understanding of the New Hampshire mental health system and hospital discharge processes.
• Excellent collaboration, communication, and case presentation skills.
• Ability to develop and maintain tracking systems related to legal commitments and treatment transitions.
• Knowledge of Adobe and Microsoft Office products including Outlook, Word, and Excel.
• Valid driver license, reliable transportation, and insurance required.

Responsibilities

• Act as the primary liaison between Greater Nashua Mental Health and New Hampshire Hospital.
• Coordinate referrals and discharges from New Hampshire Hospital to GNMH services through completion of releases, record review, care coordination, and treatment team engagement.
• Engage with the New Hampshire Hospital Care Traffic Control team regarding admission and discharge concerns requiring administrative support.
• Coordinate emergency inpatient admissions and discharges with local designated receiving facilities.
• Maintain and monitor a list of clients subject to court-ordered outpatient treatment and support treatment teams with renewals and compliance requirements.
• Support transfers of conditional discharge orders and outpatient orders both to and from the Region VI catchment area.
• Review local hospital census information daily and notify treatment teams of client admissions and discharges.
• Review Hillsborough House of Corrections inmate census information and notify treatment teams of incarcerations and releases.
• Track and coordinate transfers of clients to other catchment areas.
• Perform additional duties and special projects as assigned.

Skills

Collaboration

Communication

Case presentation

Adobe

Microsoft Office

Driver's license

Education

Bachelor's Degree

Master's Degree preferred

Tools

Outlook

Word

Excel

Job description

Description

Full-Time | Nashua, NH

Greater Nashua Mental Health is seeking a Care Continuity Coordinator to join our Emergency Services team. This position serves as a critical liaison between Greater Nashua Mental Health, New Hampshire Hospital, designated receiving facilities, local hospitals, and treatment teams to ensure timely admissions, discharges, care transitions, and continuity of treatment for clients across the behavioral health system.

Want to learn more about who we are and the work we do?

Website: Greater Nashua Mental Health Center | Non-Profit Mental Healthcare Center | GNMH

YouTube Channel: Greater Nashua Mental Health (GNMH) - YouTube

Explore our YouTube channel to hear from our team, learn about our programs, and gain deeper insight into our mission, culture, and community impact.

Questions about this opportunity?

Contact our Recruitment team:

Anthony Legere
[e-mail]
603-402-1594
603-889-6147 ext 1594

Key Responsibilities

• Act as the primary liaison between Greater Nashua Mental Health and New Hampshire Hospital.
• Coordinate referrals and discharges from New Hampshire Hospital to GNMH services through completion of releases, record review, care coordination, and treatment team engagement.
• Engage with the New Hampshire Hospital Care Traffic Control team regarding admission and discharge concerns requiring administrative support.
• Coordinate emergency inpatient admissions and discharges with local designated receiving facilities.
• Maintain and monitor a list of clients subject to court-ordered outpatient treatment and support treatment teams with renewals and compliance requirements.
• Support transfers of conditional discharge orders and outpatient orders both to and from the Region VI catchment area.
• Review local hospital census information daily and notify treatment teams of client admissions and discharges.
• Review Hillsborough House of Corrections inmate census information and notify treatment teams of incarcerations and releases.
• Track and coordinate transfers of clients to other catchment areas.
• Perform additional duties and special projects as assigned.

Qualifications

• Bachelor's Degree required; Master's Degree preferred.
• Field of study in Counseling, Social Work, or a related mental health discipline.
• 1 to 2 years of relevant experience preferred.
• Strong understanding of the New Hampshire mental health system and hospital discharge processes.
• Excellent collaboration, communication, and case presentation skills.
• Ability to develop and maintain tracking systems related to legal commitments and treatment transitions.
• Knowledge of Adobe and Microsoft Office products including Outlook, Word, and Excel.
• Valid driver license, reliable transportation, and insurance required.

Why Work for Us

We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:

• Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Plan Opt Out Benefit
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short- and Long-Term Disability
• Accident & Critical Illness Insurances403b Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays + your birthday!
• Bereavement Leave
• Tuition Reimbursement
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Salary Range: $23.84/hr - $31.52/hr

Greater Nashua Mental Health is an Equal Opportunity Employer