Care Access & Referral Navigator

Union-Community-Care; Coatesville (Chester County); On-site; USD 36,000 - 48,000; Full time

Job summary

Union Community Care is seeking a Referral Coordinator in the United States to complete prior authorizations and arrange specialty care appointments. You will track referrals, collaborate with care teams and help patients overcome barriers to care.

Responsibilities include coordinating with offices, insurers, and patients, ensuring timely referrals, and maintaining documentation to authorize visits. Strong communication and healthcare familiarity are essential.

Qualifications

• High school diploma or GED required.
• Healthcare experience preferred.
• Ability to track frequently changing information and insurance requirements.
• Fluent English communication (reading, speaking, writing).

Responsibilities

• Obtain prior authorizations for specialty care and diagnostics.
• Coordinate appointments and submit required documentation to payers.
• Maintain up-to-date insurer requirements and coverage details.
• Prioritize referrals and communicate progress with care teams.
• Follow up to close referral loop per policy.

Skills

Excellent telephone and customer

Healthcare experience

English fluency

Medical terminology

Education

High School diploma or GED

Job description

Union Community Care is seeking a Referral Coordinator in the United States to complete prior authorizations and arrange specialty care appointments. You will track referrals, collaborate with care teams and help patients overcome barriers to care.

Responsibilities include coordinating with offices, insurers, and patients, ensuring timely referrals, and maintaining documentation to authorize visits. Strong communication and healthcare familiarity are essential.