CardVault by Tom Brady Chicago - Retail Associate

CardVault by Tom Brady; Chicago (IL); On-site; USD 21,000 - 25,000; Part time

Job summary

CardVault by Tom Brady in Chicago seeks a part-time Retail Associate to welcome customers, assess needs, process payments, and help drive sales.

You will upsell, promote promotions, maintain store cleanliness, and support the team in meeting performance targets with friendly guest service. Ideal candidates have a passion for trading cards and at least 1 year in retail or sports industry, plus availability weekends/evenings.

Qualifications

• General knowledge of trading cards and passion for the hobby.
• At least 1 year in retail or sports industry experience.
• High school diploma or GED required.
• Strong communication and guest-service skills.
• Able to meet or exceed sales and guest-service standards.
• Able to work weekends, evenings, and holidays.

Responsibilities

• Welcoming and engaging with customers as they enter the store.
• Assessing customers’ needs and suggesting solutions to their problems.
• Cash handling with registers and payments.
• Setting and attaining sales goals.
• Giving advice about sales and promotions.
• Upselling to increase store sales.
• Promoting CardVault professionally.
• Recommending best products.
• Cleaning and restocking store throughout day.

Skills

Trading cards

Retail experience

Customer service

Communication

Education

High school Diploma/GED

Job description

Brief Description

As a Retail Associate, a typical day might include the following

• Welcoming and engaging with customers as they enter the store
• Assessing customers’ needs and suggesting solutions to their problems
• General cash handling. Working with cash registers and processing payments
• Setting and attaining sales goals
• Giving customers advice about sales and promotions
• Using upselling techniques to increase store sales
• Promoting CardVault in a positive and professional manner
• Recommending the best products to customers
• Cleaning and restocking the store throughout the day, before opening and after closing
• Other duties as assigned

Requirements

This job might be for you if you demonstrate the following abilities and meet the following qualifications:

• A general comprehensive knowledge of and/or passion for trading cards
• Minimum of one-year of relevant retail, trading or sports industry-related experience required
• High school Diploma/GED
• Excellent organizational, verbal, interpersonal and ability to communicate effectively with guests, team members and management
• Must have the ability to meet or exceed sales, guest service standards
• Must be comfortable working and speaking with the public
• Must have basic computer skills
• Ability to work weekends, evenings and holidays
• Ability to maneuver around sales floor, stock room, and ability lift/carry up to 30 lbs
• Clear understanding of retail metrics including key performance indicators necessary to drive sales

Physical Demands / Work Environment / Hours

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.

• May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
• Non-typical office hours will be customary for this part-time position including evenings, weekends, and holidays
• Three days of availability to work are required and Sunday availability is a must

Summary

CardVault by Tom Brady is redefining the sports collectibles industry. Founded in 2020, CardVault quickly became the premier destination for collectors, offering a first-of-its-kind retail experience centered on authenticity, innovation, and community. Now, with seven-time Super Bowl Champion and global icon Tom Brady, CardVault is set to scale like never before—bringing its elite retail concept to major sports and entertainment hubs across the U.S. and beyond.

We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences.

We believe this enables us to better meet our mission and values while serving customers throughout the community.

All are encouraged to apply.

CardVault by Tom Brady is an Equal Employment Opportunity employer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.