Cardiovascular ICU Patient Care & Admissions Coordinator

Cleveland Clinic; Cleveland (OH); On-site; USD 25,000 - 34,000; Full time

Job summary

Cleveland Clinic is seeking a caregiver for the CVICU on the Main Campus. This role supports critically ill cardiovascular patients with compassionate care and administrative duties in a world‑class setting.

You will greet patients, respond to call lights, assist with admissions, transfers and discharges, help families with directions, assemble medical records, and handle unit clerical tasks while troubleshooting equipment as needed.

Qualifications

• 1 year of experience in a customer service‑related role.
• Experience with typing, computer training or equivalent coursework.
• High school diploma or GED required; college degree preferred.

Responsibilities

• Conduct in-person greeting, welcome and orientation to the unit for new patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct them to resources.
• Assemble and maintain patient medical records and related documents.
• Assist with unit clerical functions and troubleshoot equipment failures.

Skills

Customer service experience

Typing / computer skills

Communication skills

Education

High school diploma or GED

College degree

Tools

Microsoft Office

Job description

Cleveland Clinic is seeking a caregiver for the CVICU on the Main Campus. This role supports critically ill cardiovascular patients with compassionate care and administrative duties in a world‑class setting.

You will greet patients, respond to call lights, assist with admissions, transfers and discharges, help families with directions, assemble medical records, and handle unit clerical tasks while troubleshooting equipment as needed.