Cardiology Scheduling Specialist - Patient Access

Billings Clinic; Billings, Northern (MT, KY); Hybrid; USD 23,000 - 29,000; Full time

Job summary

Billings Clinic in Billings, MT is seeking a dedicated Appointment Representative for Cardiology Scheduling. You will schedule appointments and procedures, pre-register new and outreach patients, and ensure accurate use of scheduling protocols within the clinic system.

The role emphasizes strong customer service, attention to detail, and adherence to scheduling guidelines across departments and services. Day shift, full-time position with competitive benefits.

Qualifications

• Minimum High School or GED is required.
• Prior experience in a customer service-related field is preferred.
• Health care experience is desirable.

Responsibilities

• Answer telephone calls to schedule appointments and procedures promptly and courteously.
• Access online provider scheduling protocols to ensure accuracy.
• Communicate financial expectations to patients, including insurance cards and co-pays.
• Pre-register new patients and outreach patients within the Billings Clinic system.
• Reschedule patients impacted by provider changes while maintaining patient satisfaction.

Skills

Customer service

Scheduling

Education

High School or GED

Job description

Billings Clinic in Billings, MT is seeking a dedicated Appointment Representative for Cardiology Scheduling. You will schedule appointments and procedures, pre-register new and outreach patients, and ensure accurate use of scheduling protocols within the clinic system.

The role emphasizes strong customer service, attention to detail, and adherence to scheduling guidelines across departments and services. Day shift, full-time position with competitive benefits.