Cardiology Front Desk Associate – Patient Experience

Merit Health Wesley; Hattiesburg (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health benefits (medical, dental, life

Generous PTO & illness benefits

401(k) with company match

Career development opportunities

Licensure/certification reimbursement

Student loan support

Rewards & recognition programs

Collaborative team culture

Voluntary benefits options

Job summary

Merit Health Wesley in Hattiesburg, MS is seeking a Receptionist to warmly greet patients and visitors, manage front desk operations, and provide essential administrative support with a professional demeanor.

This role handles calls, scheduling, and various clerical tasks in a busy healthcare environment, emphasizing patient experience and confidentiality while supporting an efficient facility workflow.

Qualifications

• 0-2 years of customer service or office administration experience.
• Experience answering phones and directing visitors is preferred.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Greets and welcomes patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department.
• Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication.
• Responds to customer inquiries promptly and professionally, providing information or redirecting as necessary.
• Performs general clerical duties, including filing, copying, and composing routine correspondence.
• Maintains a clean and organized reception area to ensure a positive first impression for visitors.
• Operates standard office equipment, such as copiers, fax machines, and computers, on a regular basis.
• Manages scheduling tasks, including appointment setting and meeting coordination, as needed.
• Monitors and maintains office supplies, notifying the appropriate personnel of replenishment needs.

Skills

Customer service

Office administration

Communication skills

Multitasking

Confidentiality

Tools

Microsoft Office Suite

Job description

Merit Health Wesley in Hattiesburg, MS is seeking a Receptionist to warmly greet patients and visitors, manage front desk operations, and provide essential administrative support with a professional demeanor.

This role handles calls, scheduling, and various clerical tasks in a busy healthcare environment, emphasizing patient experience and confidentiality while supporting an efficient facility workflow.