Cardiology Care Coordination Specialist

Mount Sinai; United States; On-site; USD 23,000 - 48,000; Full time

Job summary

Mount Sinai Health System seeks a Patient Services Coordinator II to act as a liaison for patient care activities within the practice and ensure high-quality care during visits. The role educates patients on care plans and coordinates services with Primary Care Providers and outpatient testing facilities.

The incumbent participates in daily huddles and case discussions, facilitates appointments, and resolves issues impacting patient progression.

Qualifications

• 4+ years of healthcare/customer service or relevant experience.
• AAS degree or combination of education/relevant experience. Bachelor's degree preferred.
• Medical Terminology Certificate highly desirable.

Responsibilities

• Serve as liaison for patient care activities in the practice, ensuring quality patient care during visits.
• Educate patients on care plans and coordinate services with PCPs and outpatient facilities.
• Participate in daily huddles/case discussions and facilitate appointments and transitions of care.
• Monitor dashboards and reminders to organize daily tasks (visit status, follow-ups, authorizations, referrals).
• Coordinate information and continuing care requirements with physicians and other clinical staff.

Skills

Healthcare experience

Medical terminology

Education

AAS degree or equivalent

Bachelor's degree preferred

Medical Terminology Certificate

Job description

Mount Sinai Health System seeks a Patient Services Coordinator II to act as a liaison for patient care activities within the practice and ensure high-quality care during visits. The role educates patients on care plans and coordinates services with Primary Care Providers and outpatient testing facilities.

The incumbent participates in daily huddles and case discussions, facilitates appointments, and resolves issues impacting patient progression.