Cardiology Appointment Concierge & Scheduling Specialist

Cardiac Study Center, Inc.; Coeur d'Alene (ID); On-site; USD 28,000 - 51,000; Full time

Job summary

Cardiac Study Center/ Pulse Heart Institute in Coeur d'Alene, ID seeks a Patient Services Representative to manage front desk activities in general and specialty cardiology. This full-time role emphasizes compassionate patient care, accurate scheduling, and strong coordination with providers within outpatient cardiology settings.

Qualification requires 2 years in customer service; healthcare experience is preferred.

Qualifications

• 2 years of customer service experience.
• 1 year of healthcare experience (preferred, not required).

Responsibilities

• Maintain a well-organized schedule per provider preference.
• Assist patients with questions.
• Adhere to HIPAA and OSHA standards at all times.
• Coordinate communication between patients and other departments.
• Work in other locations as needed for coverage.

Skills

Customer Service

Healthcare experience

Job description

Cardiac Study Center/ Pulse Heart Institute in Coeur d'Alene, ID seeks a Patient Services Representative to manage front desk activities in general and specialty cardiology. This full-time role emphasizes compassionate patient care, accurate scheduling, and strong coordination with providers within outpatient cardiology settings.

Qualification requires 2 years in customer service; healthcare experience is preferred.