Cardiology Administrative Coordinator

Tufts Medicine; Melrose (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medical Center Community Care - Melrose is seeking a Medical Secretary II for the Cardiology team in Melrose, MA. The role involves secretarial duties, scheduling, insurance verification, and patient communication within a busy cardiology practice.

The position requires a High School diploma with healthcare experience; Associate/Bachelor’s degree preferred. Strong organizational and clerical skills are essential for smooth daily operations.

Qualifications

• High School diploma or equivalent.
• One year of experience in healthcare including staffing and scheduling.
• Preferred: Associate’s or Bachelor’s degree.
• Preferred: three years of healthcare experience including staffing and scheduling.
• Medical transcription experience.

Responsibilities

• Handles routine administrative duties for the Medical Office.
• Verifies insurance on every registration and educates patients on their insurance status.
• Pre-certifications and prior authorizations for procedures.
• Communicates with patients about financial responsibilities.
• Manages patient accounts and collections processes.
• Schedules appointments for physician visits and tests.
• Maintains office records and files.
• Obtains insurance billing information and stays updated on policies.
• Acts as receptionist greeting patients and visitors.
• Receives transcription, lab results and routes per policies.
• Manages follow-up appointment tasks.
• Orders office supplies and maintains supplies.
• Registers patients in Practice Management System.
• Retrieves ICD-10 and CPT codes and submits for insurance review.
• Communicates with patients, physicians and insurers on authorizations.
• Determines costs of procedures via order entry.
• Assesses patient financial and insurance status and educates on options.
• Collects payments and provides receipts.
• Runs money journal and balances postings.
• Turns in monies to cashier.
• Provides patient education on office guidelines.

Skills

Cardiology office experience

Check in/out

Manage incoming calls

Data entry

Medical terminology

Customer service

Organizational skills

Education

High School diploma or equivalent

Associate’s or Bachelor’s degree

Job description

Tufts Medical Center Community Care - Melrose is seeking a Medical Secretary II for the Cardiology team in Melrose, MA. The role involves secretarial duties, scheduling, insurance verification, and patient communication within a busy cardiology practice.

The position requires a High School diploma with healthcare experience; Associate/Bachelor’s degree preferred. Strong organizational and clerical skills are essential for smooth daily operations.