Cardiac Device Specialist — Full-Time, Flexible Schedule

Hugh Chatham Health; Charlotte (NC); On-site; USD 39,000 - 59,000; Full time

Benefits offered by this job

Health and welfare benefits (medical,

Dental, vision, life, disability

Retirement plan with employer match

Educational Assistance Program

Job summary

Advocate Health seeks a skilled professional to support electrophysiology device management. You will perform interrogations, reprogramming, and remote monitoring of pacemakers, defibrillators, ANDR devices, coordinating care with EP physicians across Wake Forest Baptist Health Cardiology locations.

You will manage the device queue, document care, educate patients, and assist with clinical trials, while ensuring accurate billing and data integrity in patient records.

Qualifications

• Good oral, written, listening and interpersonal communication skills.
• Knowledge of Cardiac Rhythm Management (CRM) vendors and devices.
• Proficient computer skills and electronic management of medical records.
• Ability to provide direct and indirect patient care.
• Flexibility with work schedule; possible work from home to maintain follow-up in inclement weather.
• Time management skills.

Responsibilities

• Prioritizes communication and collaboration of patient care based on diagnostic evaluation of implantable devices and patient symptoms with mid-level practitioners, nurses, and physicians.
• Operates multiple manufacturers programs and remote websites; evaluates device functionality and algorithms.
• Performs interrogations and reprogramming of pacemakers, defibrillators, implantable loop recorders, and other devices.
• Manages the device work queue for remote and on-site patients.
• Develops and maintains a regional device database for patient management.
• Conducts specialized ambulatory cardiac diagnostic studies.
• Reviews diagnostic data for device alerts, provides MD with alerts.
• Documents patient care and physician orders in the WakeOne system.
• Communicates teaching plans to patients and families; coordinates with EP physician.
• Ensures accurate charge capture and reviews billing.
• Educates patients on recalls and coordinates care with Electrophysiologist.
• Assists with clinical trials and documents device settings and studies.

Skills

CRM knowledge

Interpersonal communication

EMR systems

Direct & indirect patient care

Flexible schedule

Time management

Education

High school diploma or GED

Arrhythmia training program (preferred)

Tools

EMR software

Job description

Advocate Health seeks a skilled professional to support electrophysiology device management. You will perform interrogations, reprogramming, and remote monitoring of pacemakers, defibrillators, ANDR devices, coordinating care with EP physicians across Wake Forest Baptist Health Cardiology locations.

You will manage the device queue, document care, educate patients, and assist with clinical trials, while ensuring accurate billing and data integrity in patient records.