Cardiac Device Specialist — EP Tech & Patient Care Expert

Duly Health and Care; Elmhurst (IL); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Mental health benefit

Life and disability insurance

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave

Job summary

Duly Health and Care in Naperville, IL, seeks a Medical Assistant with cardiac device management experience to join our physician-led team. The role emphasizes device interrogations, data collection, and patient support in a fast-paced clinical setting.

Candidates should have AR/S related credentials, 2+ years with implanted devices, and familiarity with Medtronic, Abbott, Biotronik, and Boston Scientific equipment.

Qualifications

• Bachelor's or Associate degree preferred OR experience in related field.
• Hands-on experience with in-office device interrogations, optimizations, and programming changes.
• 2+ years of implanted cardiac device management experience.
• Experience with four major manufacturers: Medtronic, Abbott/St. Jude, Boston Scientific, Biotronik.
• CRAT or equivalent certification is required before employment.

Responsibilities

• Perform in-office device interrogations and document outcomes clearly.
• Assess pacemaker functions via telephonically and in-person visits; address patient questions.
• Coordinate remote follow-up visits using Latitude, Carelink, Merlin, and Biotronik systems.
• Maintain device testing equipment and keep records up-to-date.
• Monitor device advisories, recalls, and alerts; ensure timely actions.

Skills

Device interrogation

AV optimization

Pacemaker knowledge

CRAT certification

Cardiology experience

Education

Bachelor's or Associate degree in related field

Tools

Medtronic devices

Abbott devices

Biotronik devices

Boston Scientific devices

CareLink/Latitude/Biolink systems

Job description

Duly Health and Care in Naperville, IL, seeks a Medical Assistant with cardiac device management experience to join our physician-led team. The role emphasizes device interrogations, data collection, and patient support in a fast-paced clinical setting.

Candidates should have AR/S related credentials, 2+ years with implanted devices, and familiarity with Medtronic, Abbott, Biotronik, and Boston Scientific equipment.