Cardiac Device Specialist

Midwest Physicians Administrative Services, LLC dba Duly Health and Care; United States; Vor Ort; USD 54.000 - 81.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Mental health benefit

Life insurance

Disability insurance

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave

Zusammenfassung

Duly Health and Care is seeking a Cardiac Device Management Specialist to join our physician-led team. You will conduct in-office interrogations, perform device optimizations, and coordinate remote follow-ups for implanted cardiac devices across major manufacturers.

The role requires hands-on experience with device testing, adherence to documentation standards, and participation in vendor systems. A clinical background in cardiology or electrophysiology is preferred, with certifications such as

Qualifikationen

• Hands-on experience with in-office device interrogations and programming.
• Experience interpreting device diagnostics across major manufacturers.

Aufgaben

• Address inappropriate device detections or therapy with EP physician.
• Telephonically assess pacemaker functions and respond to patient questions.
• Coordinate remote follow-up visits (Latitude, Carelink, Merlin, Biotronik).
• Maintain device testing records and office documentation.
• Track device advisories, recalls, and alerts.
• Complete rhythm management courses or equivalent experience.

Kenntnisse

Cardiac device management

Device interrogation

In-office optimization

Vendor navigation

Remote follow-up

Programming changes

Ausbildung

Bachelor's or Associate degree preferred

CRAT certification required

RCES certification

IBHRE certifications (CCDS, CEPS, CDRMS)

CCT certification

Tools

Medtronic programmers

Abbott/St. Jude programmers

Boston Scientific programmers

Biotronik programmers

Jobbeschreibung

$5,000 Sign on Bonus Now Available At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Position Highlights:

Full-Time; 40 hours/week Hours: Monday-Friday, Day Shift Location: Naperville, Travel Required

Benefits:

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Device Interrogations:

• Conduct in-office and in‑person interrogations, ensuring accurate assessments and thorough data collection.
• Clearly document outcome of visit, including summary of device testing.

MRI Device Knowledge:

• Possess in‑depth knowledge of MRI‑compatible devices, presenting relevant information to providers for patient approvals and MRI scheduling.

AV Optimization:

• Skilled in performing AV optimizations in‑office, ensuring procedures are conducted smoothly and efficiently.

Vendor Navigation:

• Proficient in navigating systems and tools provided by the four main vendors in the industry: Medtronic, Abbott, Biotronik, Boston Scientific.

Responsibilities:

• Cardiac arrhythmias--address inappropriate detection, therapy or therapy failure with EP physician in timely fashion.
• Telephonically assess, interpret and evaluate pacemakers' functions, assess patient questions and concerns and refer as appropriate.
• Perform and coordinate remote follow‑up visits (Latitude, Carelink, Merlin, and Biotronik).
• Manage office responsibilities which include documentation, records, and testing device maintenance.
• Maintain records related to device advisory, recalls, and alerts.
• Maintenance of device testing equipment and continual review of updates.
• Successful completion of a cardiac device rhythm management course or equivalent experience.

Hands‑On Clinical Expertise:

• Hands‑On Clinical Expertise: In addition to our standard remote competencies, candidates must possess proven, hands‑on experience performing in‑office device interrogations, optimizations, and programming changes.
• Bachelor's or associate degree preferred OR experience in a related field—nursing, medicine, electronics, or engineering.
• Experience with interrogating and interpreting device diagnostics for all four major manufacturers (Medtronic, Abbott/St. Jude, Boston Scientific, Biotronik).
• Experience in performing AV‑Optimizations under the guidance of a provider.
• Cardiac rhythm management industry training and experience preferred.

Qualifications & Certifications:

• 2+ years of recent implanted cardiac device management experience with knowledge of all manufacturer programmers.
• 3+ years cardiology experience, cardiac electrophysiology preferred.
• Certified Rhythm Analysis Technician (CRAT) required prior to employment commencement date.
• Additional preferred certifications—Certified Cardiographic Technician (CCT), Registered Cardiac Electrophysiology Specialist (RCES), International Board of Heart Rhythm Examiners (IBHRE) Certifications (CCDS, CEPS, CDRMS) also preferred, prior to employment date.

Compensation:

The compensation for this role includes a base pay range of $25.94-38.91 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Let’s start with what matters. People. Purpose. Care. At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician‑led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem‑solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us.

Innovation at Duly isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high‑quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Duly.