Cardiac Clinic Patient Experience Specialist (PRN)

Ascension Health; Manchester (TN); On-site; USD 23,000 - 31,000; Part time

Benefits offered by this job

403(b) plan

Employee assistance program

Job summary

Ascension is seeking a friendly, detail‑oriented Patient Services Representative for Saint Thomas Heart Manchester in Manchester, TN. You’ll greet patients, check them in/out, verify information and support the care team with accurate records.

You'll manage scheduling, answer questions about copays, and assist with insurance authorizations. This on‑site PRN/Days role emphasizes warm service, efficiency, and collaboration in a busy cardiovascular office.

Qualifications

• High School diploma or equivalent or 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greet patients and guide them through check-in/out while maintaining accurate records.
• Proactively manage schedules, confirm appointments, and respond to medical record requests.

Skills

Customer service

Scheduling

Verbal communication

Education

High School diploma or equivalent

Job description

Ascension is seeking a friendly, detail‑oriented Patient Services Representative for Saint Thomas Heart Manchester in Manchester, TN. You’ll greet patients, check them in/out, verify information and support the care team with accurate records.

You'll manage scheduling, answer questions about copays, and assist with insurance authorizations. This on‑site PRN/Days role emphasizes warm service, efficiency, and collaboration in a busy cardiovascular office.