Card Services Specialist - Bankcard Customer Support

Central-Bank-c44c5195; Jefferson City (MO); Presencial; USD 33 000 - 42 000; Tempo integral

Resumo da oferta

Central Bancompany is seeking a customer service professional to assist customers regarding bankcards and related products. The role involves handling inquiries by phone and email, processing payments, and maintaining CRM records in a standard office setting.

Qualifications include a high school diploma or GED (college degree preferred) and strong communication skills. Regular hours are Monday through Friday, and the position is on-site in Jefferson City, Missouri.

Qualificações

• Excellent oral, email, and written communication skills.
• Strong analytical, attention to detail, and problem-solving abilities.
• Average typing skills; ability to multi-task and manage time effectively.
• Knowledge of computer systems and basic software tools.

Responsabilidades

• Provide customer service via telephone and email for credit cards and related products.
• Process daily payments, reports, and account inquiries.
• Maintain CRM records and document customer interactions.
• Respond to questions and resolve problems for internal/external customers.
• Work on special projects as assigned and follow bank procedures.

Conhecimentos

Communication skills

Multi-tasking

Time management

Analytical thinking

Typing speed

Formação académica

High School Diploma or GED

College degree preferred

Descrição da oferta de emprego

Central Bancompany is seeking a customer service professional to assist customers regarding bankcards and related products. The role involves handling inquiries by phone and email, processing payments, and maintaining CRM records in a standard office setting.

Qualifications include a high school diploma or GED (college degree preferred) and strong communication skills. Regular hours are Monday through Friday, and the position is on-site in Jefferson City, Missouri.