Card Services & ATM Support Specialist

Southwest Missouri Bank; Carthage (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

Southwest Missouri Bank is seeking a Customer Service representative in Carthage, Missouri. The role focuses on providing excellent customer service while assisting customers and employees with bank card products and ATMs.

Responsibilities include answering customer inquiries about card services, ensuring compliance with banking policies, and participating in community events. A high school diploma is required, and prior experience in banking is preferred.

Qualifications

• High school diploma or equivalent required.
• Prior teller or banking experience preferred.
• Excellent customer service and communication skills.

Responsibilities

• Provide prompt, courteous, and accurate customer service.
• Assist customers with bank card products and ATMs.
• Review documentation for compliance with policies.

Skills

Customer service excellence

Detail oriented

Communication skills

Computer Skills (Jack Henry, Microsoft Word, Excel)

Education

High school diploma or equivalent

Prior teller or banking experience preferred

College degree and/or one-year prior card services experience preferred

Job description

Southwest Missouri Bank is seeking a Customer Service representative in Carthage, Missouri. The role focuses on providing excellent customer service while assisting customers and employees with bank card products and ATMs.

Responsibilities include answering customer inquiries about card services, ensuring compliance with banking policies, and participating in community events. A high school diploma is required, and prior experience in banking is preferred.