Card Delivery Operations Lead

Capital One; Plano (TX); On-site; USD 99,000 - 113,000; Full time

Job summary

Capital One is seeking a Principal Associate in Card Delivery Operations in Plano, TX. You will drive project plans, coordinate with product and tech partners, and manage supplier relationships to ensure timely, high-quality card fulfillment outcomes.

The role emphasizes rigorous process discipline, stakeholder accountability, and risk reduction, with cross-functional collaboration and field-ready execution. Travel and vendor coordination are integral to success.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 2 years of experience in Project or Process Management.
• At least 1 year of experience in Third-Party Vendor Management.
• At least 1 year of experience using Google Suite or Microsoft Office.

Responsibilities

• Plan Execution: Directly own project plans, managing daily tasks, tracking milestones, and ensuring projects stay on schedule.
• Timeline Management: Identify delays or bottlenecks and collaborate to develop mitigation plans.
• Meeting Orchestration: Facilitate tactical syncs between internal teams and external suppliers for clear communication.

Skills

Project management

Vendor management

Interpersonal skills

Negotiation

Education

Bachelor’s degree or military experience

Tools

Google Suite

Microsoft Office

Job description

Capital One is seeking a Principal Associate in Card Delivery Operations in Plano, TX. You will drive project plans, coordinate with product and tech partners, and manage supplier relationships to ensure timely, high-quality card fulfillment outcomes.

The role emphasizes rigorous process discipline, stakeholder accountability, and risk reduction, with cross-functional collaboration and field-ready execution. Travel and vendor coordination are integral to success.