Card & Commercial Ops Leader

Jefferson Bank; San Antonio (TX); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Jefferson Bank seeks a Core Banking Operations Manager for Card & Commercial Services in San Antonio, TX. Lead daily operations, manage budgets, and drive process improvements across card services and commercial back-office functions.

Role requires strong leadership, deep card payment operations knowledge, and ability to coordinate cross-functional teams, monitor performance, and ensure regulatory compliance in a fast-paced banking environment.

Qualifications

• Minimum of 6 years of relevant banking operations experience with a related degree.
• Experience with commercial service operations.
• Experience with card payment operations.

Responsibilities

• Direct and oversee card services programs and technology.
• Provide people leadership through coaching and onboarding.
• Maintain daily production stability and monitor service levels.
• Lead process development, change management, and training coordination.
• Prepare and communicate performance metrics, risks, and actions for management.

Skills

Banking operations

Card payment operations

Leadership

People management

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Payment processing software

Microsoft Office

Job description

Jefferson Bank seeks a Core Banking Operations Manager for Card & Commercial Services in San Antonio, TX. Lead daily operations, manage budgets, and drive process improvements across card services and commercial back-office functions.

Role requires strong leadership, deep card payment operations knowledge, and ability to coordinate cross-functional teams, monitor performance, and ensure regulatory compliance in a fast-paced banking environment.