Car Wash Team Leader — Customer Experience & Ops

Mighty Wash; Odessa (TX); On-site; USD 20,664 - 30,307; Full time

Job summary

Mighty Wash in Odessa, TX is seeking a dependable Supervisor to lead daily operations, ensure outstanding customer service, and keep the facility clean and organized. You will support team members, resolve issues, and help drive sales while maintaining safety and quality standards.

The ideal candidate will be a strong leader who can stay organized, motivate staff, and create a positive experience for customers and team members alike. Flexibility to work weekends is required.

Qualifications

• Leadership experience preferred.
• Strong communication and customer service skills.
• Reliable, dependable, and punctual.
• Ability to work in a fast-paced environment.
• Comfortable leading a team and holding employees accountable.
• Able to stand for long periods and work outdoors in different weather conditions.
• Flexible schedule, including weekends.
• Car wash or automotive experience is a plus, but not required.

Responsibilities

• Supervise employees during daily shifts
• Ensure excellent customer service at all times
• Help train and coach team members
• Monitor wash quality and ensure vehicles are cleaned properly
• Handle customer concerns and resolve issues professionally
• Open and close the business when needed
• Keep the facility, equipment, and grounds clean and organized
• Monitor chemical levels, supplies, and inventory
• Ensure employees are following company procedures and safety guidelines
• Assist with scheduling and shift coverage when needed
• Help drive sales of memberships and wash upgrades
• Communicate with management about any issues or concerns

Skills

Leadership

Customer service

Communication

Team motivation

Problem solving

Outdoor work

Reliability

Flexibility

Job description

Mighty Wash in Odessa, TX is seeking a dependable Supervisor to lead daily operations, ensure outstanding customer service, and keep the facility clean and organized. You will support team members, resolve issues, and help drive sales while maintaining safety and quality standards.

The ideal candidate will be a strong leader who can stay organized, motivate staff, and create a positive experience for customers and team members alike. Flexibility to work weekends is required.