Car Wash Team Lead - Customer Service & Ops

Mighty Wash; Odessa (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Mighty Wash is seeking a dependable Supervisor to help lead daily operations, ensure top-notch customer service, and maintain a clean facility. You will support team members, monitor wash quality, and help drive memberships and upgrades.

The ideal candidate is a strong leader who can stay organized, motivate staff, and resolve issues quickly while upholding safety guidelines in outdoor conditions. Weekend availability is helpful.

Qualifications

• Leadership experience or supervision preferred.
• Strong communication and customer service skills.
• Reliable, dependable, and punctual.
• Ability to work in a fast-paced environment.
• Comfortable leading a team and holding employees accountable.
• Ability to stand for long periods and work outdoors.
• Flexible schedule, including weekends.
• Car wash or automotive experience is a plus but not required.

Responsibilities

• Supervise employees during daily shifts.
• Ensure excellent customer service at all times.
• Help train and coach team members.
• Monitor wash quality and cleanliness.
• Handle customer concerns and resolve issues professionally.
• Open and close the business when needed.
• Maintain facility, equipment, and grounds.
• Monitor chemical levels, supplies, and inventory.
• Ensure safety guidelines are followed.
• Assist with scheduling and shift coverage.
• Drive sales of memberships and wash upgrades.
• Communicate with management about issues or concerns.

Skills

Leadership

Communication

Team training

Reliability

Punctuality

Problem solving

Outdoor work

Scheduling

Job description

Mighty Wash is seeking a dependable Supervisor to help lead daily operations, ensure top-notch customer service, and maintain a clean facility. You will support team members, monitor wash quality, and help drive memberships and upgrades.

The ideal candidate is a strong leader who can stay organized, motivate staff, and resolve issues quickly while upholding safety guidelines in outdoor conditions. Weekend availability is helpful.