Car Wash Team Lead (54229)

Tip Top Car Wash; Martinsville (IN); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Competitive pay

Monthly bonus

Free car washes

Paid time off

Education reimbursement

Flexible schedule

Refer a friend bonus

Paid training

Free uniforms

Job summary

Tip Top Car Wash in Martinsville, IN is seeking a Team Lead to oversee daily car wash operations and deliver outstanding customer service. The role blends hands-on supervision with frontline service to ensure a smooth running facility.

You will organize shift schedules, monitor attendance, assign duties, train staff, handle customer issues, balance cash drawers, and enforce health and safety standards. Expect flexible hours, including evenings and weekends, with competitive pay and benefits.

Qualifications

• Display a courteous and professional attitude.
• Excellent customer service skills to ensure optimum satisfaction.
• Flexible hours including evenings and weekends.
• Ability to stand for extended periods.
• Ability to lift moderate weights.
• Ability to work outdoors in all weather.
• Ethical interaction with staff and customers.
• Strong written and verbal communication, and interpersonal abilities.
• Physical stamina and ability to handle job demands.
• Follow directions precisely and implement tasks correctly.
• Safety-conscious in wet, hazardous conditions.

Responsibilities

• Organize shift schedules for team members.
• Monitor attendance, tardiness and time off.
• Assign duties to specific employees based on role and skills.
• Supervise employees and assist with tasks as necessary.
• Manage employee requests and transgressions.
• Train new and current team members on tasks.
• Handle customer issues and resolve conflicts.
• Adhere to company policies and health, safety, and employment standards.
• Balance cash drawers and prepare cash deposits.

Skills

Customer service

Leadership

Communication

Flexibility

Safety awareness

Education

High School diploma

Job description

Job Details

Location: Tip Top Car Wash – Martinsville, IN 46151

Position Type: Full‑Time / Part‑Time

Education Level: High School

Salary Range: $13.00 – $15.00 per hour

Travel Percentage: None

Job Shift: Any

Job Category: Retail

Position Overview

The Team Lead is responsible for the daily operation of the car wash facility and for delivering excellent customer service.

Responsibilities

• Organize shift schedules for team members
• Monitor attendance, tardiness and time off
• Assign duties to specific employees based on role and skills
• Supervise employees and assist with tasks as necessary
• Manage employee requests and transgressions
• Train new and current team members on tasks
• Handle customer issues and resolve conflicts
• Adhere to company policies and health, safety, and employment standards
• Balance cash drawers and prepare cash deposits

Additional Tasks

• Greet customers courteously and explain available wash services; take and process wash payments
• Clean the facility and keep all equipment (water hoses, nozzles, brushes, soap buckets, broom, hand tools, pressure washer, grease gun) organized and in the proper place
• Assist customers with all aspects of the car wash process
• Move or direct cars into the express wash tunnel with a friendly, focused, and competent attitude
• Provide directional assistance to customers while ensuring safety procedures are followed
• Perform a visual inspection of vehicles before sending them into the wash area
• Ensure company policies and safety procedures are adhered to during daily tasks
• Keep vacuums unclogged, trash cans emptied, and hoses properly hung
• Maintain a sense of urgency to complete tasks promptly for customers, the home office, and teammates

Qualifications

• Display a courteous and professional attitude
• Have excellent customer service skills to ensure optimum satisfaction
• Be able to work flexible hours, including evenings and weekends
• Stand for extended periods of time
• Lift items of moderate weight
• Work outdoors and handle all weather conditions efficiently
• Interact ethically with employees and customers
• Possess strong written and oral communication skills, and excellent interpersonal abilities
• Handle the physical demands of the job effectively
• Follow directions and implement tasks correctly
• Maintain safety precautions in wet, hazardous conditions to ensure compliance

Benefits

• Competitive Pay + Monthly Bonus Opportunity
• FREE CAR WASHES
• Paid Time Off
• Continuing Education Reimbursement ($2,500 annually)
• Flexible schedules / Work‑life balance
• Refer a Friend Bonus ($200)
• Paid Training / Career Path Development
• Free Uniforms