Site Manager - Growth, Leadership & $65K Base

Express Wash Concepts; Springdale (OH); In loco; USD 59.000 - 72.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Vision insurance

Dental insurance

401k with company match

Paid vacation

Education reimbursement

Descrizione del lavoro

Express Wash Concepts is seeking a Site Manager for Flying Ace Express Car Wash in Springdale, OH. The role offers a $65,000 base salary, bonus opportunities, and growth from Assistant Site Manager to leadership roles within a fast-growing company.

You will lead customer-service excellence, manage staffing and budgets, and ensure site operations run smoothly. A strong focus on teamwork, scheduling, and de-escalation is required.

Competenze

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 2–5 years of leadership experience, preferably in a customer-facing or operational role.
• At least 2 years of customer service experience with de-escalation and conflict resolution skills.
• Ability to work flexible hours, including weekends and holidays.
• Strong communication and leadership abilities with a focus on motivating teams.
• Must be able to close the site one night per week.

Mansioni

• Create and maintain a customer service culture at the site.
• Serve as main contact for customer service issues and sales goals.
• Educate on unlimited wash memberships and maintain site appearance and performance.
• Motivate employees and drive site goals across sales, customer satisfaction, and retention.
• Oversee recruiting, training, onboarding, scheduling, and labor budgets.
• Conduct performance reviews and manage inventory and procurement.
• Directly oversee all site employees and ensure accountability and performance.

Conoscenze

Leadership

Customer service

Operations

Team motivation

Scheduling

POS systems

Microsoft Office

Formazione

High school diploma

Associate degree preferred

Bachelor’s degree preferred

Strumenti

POS systems

Microsoft Office

Google Workspace

Descrizione del lavoro

Express Wash Concepts is seeking a Site Manager for Flying Ace Express Car Wash in Springdale, OH. The role offers a $65,000 base salary, bonus opportunities, and growth from Assistant Site Manager to leadership roles within a fast-growing company.

You will lead customer-service excellence, manage staffing and budgets, and ensure site operations run smoothly. A strong focus on teamwork, scheduling, and de-escalation is required.