Team Lead: Customer Growth & Service Excellence

Express Wash Concepts; South Dayton (OH); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

401k with company match

Unlimited Wash Club

Uniforms provided

Paid vacation

Educational reimbursement

Job summary

Express Wash Concepts is seeking a Team Leader for Flying Ace Express Car Wash in Dayton, OH. You will guide the on-site team to deliver fast, friendly service and uphold quality standards while driving sales and ensuring customer satisfaction.

The role requires leadership, strong communication, and a commitment to safety. Enjoy competitive pay, continuous training, and benefits that support your growth within a fast-growing company.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Follow safety guidelines and wear the required safety equipment.

Responsibilities

• Lead the site team to deliver high-quality service and meet safety standards.
• Greet customers and educate them about the Unlimited Wash Club.
• Drive sales growth and maintain quality through QC checks.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and oversee the wash process.

Skills

Leadership

Customer service

Sales growth

Quality assurance

Education

High school diploma or equivalent

Job description

Express Wash Concepts is seeking a Team Leader for Flying Ace Express Car Wash in Dayton, OH. You will guide the on-site team to deliver fast, friendly service and uphold quality standards while driving sales and ensuring customer satisfaction.

The role requires leadership, strong communication, and a commitment to safety. Enjoy competitive pay, continuous training, and benefits that support your growth within a fast-growing company.