Car Wash Ops: Assistant GM - Lead, Sell & Grow

Gas-N-Wash LLC; Mokena (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k match after 6 months

Free unlimited car washes + employee/g

Job summary

Gas-N-Wash LLC in Mokena, IL is seeking an Assistant General Manager to partner with the General Manager, oversee daily car wash operations, and lead a high-energy team to deliver an outstanding guest experience. You will greet customers, promote memberships and add-ons, meet sales targets, and coordinate maintenance for peak performance. This role requires hands-on leadership, outdoor work, and a commitment to customer service.

Qualifications

• 2+ years of leadership or supervisory experience, ideally in sales, retail, hospitality, or automotive services.
• A customer-first mindset and a passion for delivering memorable service.
• Strong people skills — you know how to motivate, coach, and build a positive team culture.
• Goal-oriented mindset!
• A team player attitude and a genuine desire to help customers.
• Strong problem-solving and staying calm under pressure.
• Basic mechanical aptitude or willingness to learn car wash equipment operations.
• Ability to work outdoors in various weather conditions.
• The ability to stand for long periods of time.
• The ability to lift 50 lbs.
• The ability to travel for training and development purposes.
• The ability to work a minimum of 40 hours per week.

Responsibilities

• Help support daily operations, from opening procedures to closing checklists, ensuring everything runs like clockwork.
• Maintain a strong emphasis on providing an exceptional customer service experience for our guests.
• Greet customers with energy and enthusiasm, creating a welcoming first impression.
• Promote and sell unlimited wash memberships, gift cards, and service upgrades.
• Educate customers on the benefits of different wash packages and add-ons.
• Meet and exceed monthly sales targets while maintaining excellent customer service.
• Lead, coach, and inspire a team of CSR's and shift leaders to deliver top-tier service.
• Handle customer feedback with professionalism, turning challenges into opportunities for loyalty
• Monitor equipment performance and coordinate with maintenance teams to keep our wash running at peak efficiency.

Skills

Leadership

Customer service

People skills

Goal-oriented

Team player

Problem solving

Mechanical aptitude

Outdoor work

Standing for long periods

Lift 50 lbs

Travel for training

40 hours/week

Job description

Gas-N-Wash LLC in Mokena, IL is seeking an Assistant General Manager to partner with the General Manager, oversee daily car wash operations, and lead a high-energy team to deliver an outstanding guest experience. You will greet customers, promote memberships and add-ons, meet sales targets, and coordinate maintenance for peak performance. This role requires hands-on leadership, outdoor work, and a commitment to customer service.