Car Wash Operations Manager in Training

National Pride Equipment Car Wash Superstore; Marion Township (OH); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Competitive pay + monthly bonus

Free car washes

Paid time off

Education reimbursement $2500 annually

Flexible schedules

Refer a friend bonus

Paid training/career path

Free uniforms

Job summary

Buckeye Express Car Wash in Marion, OH is hiring for a full-time customer service associate to run daily car wash operations and deliver exceptional guest experiences. You will implement workflow procedures, supervise staff, handle escalated customer issues, and oversee daily workflows with guidance from the Site Manager.

The position requires a high school diploma, strong communication, and the ability to work flexible hours including evenings and weekends.

Qualifications

• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Ability to work flexible hours including evenings and weekends.
• Ability to lift moderate weight and stand for long periods.

Responsibilities

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers, and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.
• Fill in for Site Manager (GM) in times of absence; make executive decisions, hold meetings, and provide accountability.
• Organize shift schedules for team members.
• Monitor attendance, tardiness, and time off.
• Assign duties to specific employees based on role and skills.
• Supervise employees and assist with tasks as necessary.
• Manage employees’ requests and transgressions.
• Train new and current team members on tasks.
• Handle customer issues and manage conflicts.
• Adhere to company policies and health, safety and employment standards.
• Balance cash drawers and prepare cash deposits.
• Perform all other duties as requested.

Skills

Customer service

Communication

Flexibility

Physical stamina

Education

High School Diploma

Job description

Buckeye Express Car Wash in Marion, OH is hiring for a full-time customer service associate to run daily car wash operations and deliver exceptional guest experiences. You will implement workflow procedures, supervise staff, handle escalated customer issues, and oversee daily workflows with guidance from the Site Manager.

The position requires a high school diploma, strong communication, and the ability to work flexible hours including evenings and weekends.