Express Car Wash Operations Manager

National Pride Equipment Car Wash Superstore; Mansfield (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay +Opportunity to Earn a

FREE CAR WASHES

Paid Time Off

Continuing Education reimbursement $2,

Flexible schedules/work life balance

Refer a friend $200 bonus

Paid Training/Career Path Development

Free Uniforms

Job summary

Buckeye Express Car Wash in Mansfield, OH is hiring for a full-time position focused on running daily car wash operations and delivering excellent customer service. The role involves supervising staff, coordinating workflow, and implementing procedures under the Site Manager's direction.

The ideal candidate will embody a courteous attitude, provide strong customer service, and work flexible hours including evenings and weekends.

Qualifications

• Ability to display courteous and professional attitude.
• Excellent customer service skills to ensure optimum customer satisfaction.
• Strong ability to work flexible hours, such as evenings and weekends.
• Ability to work standing over long periods of time.
• Ability to lift items of moderate weight.
• Ability to work outdoor and be efficient in all weather conditions.
• Ability to interact ethically with fellow employees and customers.
• Excellent written and oral communication skills, as well as interpersonal skills.
• Strong ability to handle the physical demand of the job.
• Ability to follow directions and correctly implement tasks.
• Car wash locations can create wet hazardous conditions and safety precautions should be met for safety and compliance.

Responsibilities

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.
• Fill in for Sitel Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.
• Organizing shift schedules for team members
• Monitoring attendance, tardiness and time off
• Assigning duties to specific employees based on role and skills
• Supervising employees and assisting with tasks as necessary
• Managing employees' requests and transgressions
• Training new and current team members on tasks
• Handling customer issues and managing conflicts
• Adhering to company policies and health, safety and employment standards
• Balancing cash drawers and preparing cash deposits
• Performs all other duties as requested

Skills

Customer service

Team supervision

Flexible hours

Stand for long periods

Lifting moderate weight

Outdoor work

Ethical interaction

Strong communication

Education

High School Diploma

Job description

Buckeye Express Car Wash in Mansfield, OH is hiring for a full-time position focused on running daily car wash operations and delivering excellent customer service. The role involves supervising staff, coordinating workflow, and implementing procedures under the Site Manager's direction.

The ideal candidate will embody a courteous attitude, provide strong customer service, and work flexible hours including evenings and weekends.