Car Wash Guest Experience Specialist

Heartlandtommys; Overland Park (KS); Vor Ort; USD 16.000 - 23.000; Vollzeit

Benefits dieser Stelle

Health, dental, vision, and life ins.

401K with employer match

Education bonus program

Free carwashes

Zusammenfassung

Heartlandtommys in Overland Park, KS seeks a Customer/Guest Service Specialist to engage with guests face-to-face, provide information on car wash services, and resolve inquiries. You will process POS transactions, communicate promotions, and help drive weekly sales goals while maintaining a clean facility.

The role requires strong communication, customer service, and ability to work in a fast-paced environment with weekend shifts and year-round operation.

Qualifikationen

• Excellent verbal and written communication abilities.
• Strong interpersonal and customer service skills.
• Demonstrated sales and service orientation.
• Excellent organizational skills and attention to detail.

Aufgaben

• Interact with customers in person to provide information and support on car wash services and products.
• Resolve customer inquiries and complaints with a focus on a positive guest experience.
• Maintain guest records and interaction details.
• Explain promotions and wash packages clearly to guests.
• Process point-of-sale transactions and assist with weekly sales goals.
• Ensure a safe, clean carwash facility and provide great customer service.

Kenntnisse

Verbal communication

Written communication

Interpersonal skills

Customer service

Sales skills

Organizational skills

High-paced environment

Ausbildung

High school diploma or equivalent

Tools

Computer skills

Jobbeschreibung

Heartlandtommys in Overland Park, KS seeks a Customer/Guest Service Specialist to engage with guests face-to-face, provide information on car wash services, and resolve inquiries. You will process POS transactions, communicate promotions, and help drive weekly sales goals while maintaining a clean facility.

The role requires strong communication, customer service, and ability to work in a fast-paced environment with weekend shifts and year-round operation.