Carwash Guest Experience Specialist

Heartland Tommy’s; Manhattan (KS); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Health, dental, and vision insurance

401K retirement plan

Education bonus program

Free car washes

Job summary

A leading car wash service provider in Manhattan, Kansas, is seeking a Customer/Guest Service Specialist. This role requires face-to-face interactions with guests to address inquiries and resolve complaints effectively. The Specialist will maintain customer accounts, process sales, and ensure a high-quality experience. Candidates should have excellent communication skills, computer proficiency, and a customer-oriented approach. Various shifts are available, including weekends, in a fast-paced environment year-round offering competitive pay and benefits.

Qualifications

• Ability to resolve customer grievances effectively.
• Capable of maintaining a clean and operational car wash facility.
• Ability to work in varying weather conditions.

Responsibilities

• Interact with customers in person for support on services.
• Resolve customer problems and maintain accounts.
• Communicate promotions and process sales.

Skills

Excellent communication skills

Service-oriented

Proficient computer skills

Knowledge of customer service specialization

Attention to detail

Education

High school diploma or equivalent

Job description

A leading car wash service provider in Manhattan, Kansas, is seeking a Customer/Guest Service Specialist. This role requires face-to-face interactions with guests to address inquiries and resolve complaints effectively. The Specialist will maintain customer accounts, process sales, and ensure a high-quality experience. Candidates should have excellent communication skills, computer proficiency, and a customer-oriented approach. Various shifts are available, including weekends, in a fast-paced environment year-round offering competitive pay and benefits.