Car Wash Guest Experience Specialist

Heartlandtommys; Olathe (KS); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Life保险

401K retirement plan with matching

Education bonus program

Free carwashes

Job summary

Heartlandtommys is seeking a Customer/Guest Service Specialist in Olathe, KS. You will interact with guests face-to-face, provide information on our car wash services, and resolve inquiries with confidence. You’ll explain promotions, process sales, and help drive weekly targets while maintaining a positive customer experience.

The role emphasizes friendly service, attention to detail, and teamwork in a busy environment. This year-round, full-time position includes weekend shifts and varied hours.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of related experience preferred.
• Excellent communication and customer service skills expected.

Responsibilities

• Interact with customers in person to provide support and information on services.
• Resolve customer inquiries and concerns.
• Maintain customer accounts and records of interactions.
• Explain promotions and wash package details effectively.
• Process point-of-sale purchases.
• Support weekly sales goals.
• Respond to inquiries and route to appropriate staff.

Skills

Excellent verbal & written comms

Sales & customer service

Interpersonal skills

Organizational skills

Ability to work in high-paced env

Minimum age 16

Education

High school diploma or equivalent

Tools

POS systems

Job description

Heartlandtommys is seeking a Customer/Guest Service Specialist in Olathe, KS. You will interact with guests face-to-face, provide information on our car wash services, and resolve inquiries with confidence. You’ll explain promotions, process sales, and help drive weekly targets while maintaining a positive customer experience.

The role emphasizes friendly service, attention to detail, and teamwork in a busy environment. This year-round, full-time position includes weekend shifts and varied hours.