Car Wash Customer Experience Specialist

GATE Express Carwash; Jacksonville, Northern (FL, KY); Hybrid; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending

Short-Term Disability

Long-Term Disability

3 AFLAC Choices

Telehealth

EAP Program

401k Retirement

Paid Vacation

Quarterly Bonuses

Referral Bonuses

Tuition Reimbursement

Job summary

GATE Express Wash Associate in Jacksonville, FL, delivers a safe, friendly guest experience and efficient vehicle processing through our car wash. You’ll interact with guests, answer questions, and maintain a clean facility while operating Express Wash kiosks and POS systems.

The role requires 16+ years old, ability to pass pre-employment screening, and a flexible schedule including weekends/holidays. Training will cover equipment operation and safety procedures.

Qualifications

• Must be 16+ years old and able to pass pre-employment checks.
• Strong customer service and communication in English.
• Comfortable working flexible weekends/holidays.
• Able to operate a computer and POS systems.
• Detail-oriented with good organizational skills.

Responsibilities

• Provide friendly customer service and answer questions promptly.
• Facilitate vehicle processing through car wash following procedures.
• Maintain cleanliness and order of the facility and restrooms.
• Operate kiosks, POS, and payment terminals accurately.
• Assist with safety and everyday maintenance tasks.

Skills

Customer service

Attention to detail

Communication

Team player

English proficiency

Stamina

Multitasking

Computer literacy

Tools

POS system

Credit card machines

Express Wash kiosk

Job description

GATE Express Wash Associate in Jacksonville, FL, delivers a safe, friendly guest experience and efficient vehicle processing through our car wash. You’ll interact with guests, answer questions, and maintain a clean facility while operating Express Wash kiosks and POS systems.

The role requires 16+ years old, ability to pass pre-employment screening, and a flexible schedule including weekends/holidays. Training will cover equipment operation and safety procedures.