Car Wash Customer Experience & Membership Advisor

Spotless Brands LLC; Boise (ID); On-site; USD 40,115,712 - 45,846,528; Full time

Job summary

Spotless Brands LLC in Boise, Idaho, is seeking friendly team members to greet customers, explain wash packages, upsell memberships, and support daily site operations at our car wash and detailing locations.

The role requires excellent communication, reliability, physical stamina, and the ability to multitask in a fast-paced environment, with weekends and evenings possible. Prior customer service is valued, and a valid driver's license is preferred.

Qualifications

• Excellent communication and listening skills.
• Strong customer service and sales orientation.
• Ability to build rapport quickly with customers.
• Comfort with working in a fast-paced environment.
• Experience with point-of-sale systems is helpful.

Responsibilities

• Greet every customer with enthusiasm at entry points.
• Identify customer needs through open-ended questions and listening.
• Educate customers on wash, detail, and membership options.
• Promote and sell memberships and promotions.
• Assist customers with kiosk payments and inquiries.
• Maintain a clean, safe, and organized work area.
• Collaborate with team to ensure smooth site operations.
• Perform routine cleaning and maintenance tasks as needed.
• Handle duties assigned to support site performance.

Skills

Customer service

Sales

Communication

Teamwork

Time management

Education

High School Diploma or equivalent

Job description

Spotless Brands LLC in Boise, Idaho, is seeking friendly team members to greet customers, explain wash packages, upsell memberships, and support daily site operations at our car wash and detailing locations.

The role requires excellent communication, reliability, physical stamina, and the ability to multitask in a fast-paced environment, with weekends and evenings possible. Prior customer service is valued, and a valid driver's license is preferred.