Car Wash Assistant Manager

Splash In; Wilmington (DE); Sur place; USD 31 000 - 38 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Community Engagement

Parental Leave

Education and Development

401(k) with employer match

Healthcare

Insurance: pet, life, disability

Career Growth

Free coffee and beverages; discount at

Dash In store discounts

Discounted car wash memberships

Exclusive discounts

Résumé du poste

Splash In is seeking a Tunnel Car Wash Assistant Manager in Wilmington, DE. You will help lead daily operations with an energetic team to deliver exceptional customer experiences and drive membership and wash sales.

The role emphasizes equipment maintenance, staff training, and financial oversight while leveraging POS systems and operational software to ensure smooth and efficient service. A strong customer focus and flexible schedule are required.

Qualifications

• High school diploma or GED; associate/bachelor’s preferred.
• 1–2 years of supervisory experience in car wash, hospitality, sales, and/or retail operations.
• Technical skills in HVAC, plumbing, electrical, or car wash equipment maintenance are a plus.
• Comfort using POS systems, computers, and operational software.
• Flexibility to work weekends, holidays, and in varying weather conditions.
• Sales experience with ability to drive membership growth.

Responsabilités

• Oversee daily operations including task execution, membership sales, and facility cleanliness.
• Ensure equipment reliability through routine maintenance and timely repairs.
• Build a positive team environment and train team members in sales and operations.
• Resolve customer concerns and maintain high satisfaction ratings.
• Drive membership and wash sales through strong customer engagement and sales strategies.
• Monitor revenue, expenses, and margins while identifying opportunities for improvement.
• Utilize and train the team on POS systems and operational software.

Connaissances

Supervisory experience

Customer service

Sales / membership growth

Team leadership

POS systems

Operational software

Flexibility (weekends/holidays)

Formation

High school diploma or GED

Associate or Bachelor’s degree preferred

Outils

POS software

Description du poste

Dive into an Exciting Career at Splash In as an Assistant Manager!

Location: 800 Naamans Rd Wilmington, DE
Status: Full-Time | Hourly (flexible schedule with mixture of nights, weekends, days, holidays)
Pay Rate: $22.50–$27.75 per hour (commensurate with experience)
Operating Hours: 7:00 AM – 7:00 PM (8 PM in peak seasons), with some additional hours before and after for operational needs (cleaning, setup, closing procedures)

Splash In, part of the Wills Group family, is a Great Place to Work Certified™ and one of Fortune's Best Workplaces in Retail™. As a leader in convenience retail, fuels marketing, and real estate, we’ve been keeping lives in motion since 1926. Our car washes use cutting-edge water reclamation technologies and eco-friendly products, reflecting our commitment to environmental stewardship. We’re making a splash in the car wash industry and looking for a Tunnel Car Wash Assistant Manager to join our growing team.

A Typical Day in the Life

As our Tunnel Car Wash Assistant Manager, you’ll help lead daily operations while working alongside an energetic team to deliver exceptional customer experiences.

• Operational Excellence: Oversee daily operations including task execution, membership sales, and facility cleanliness.
• Maintenance Leadership: Ensure equipment reliability through routine maintenance and timely repairs.
• Team Leadership: Build a positive team environment and train team members in sales and operations.
• Customer Service: Resolve customer concerns and maintain high satisfaction ratings.
• Sales Performance: Drive membership and wash sales through strong customer engagement and sales strategies.
• Financial Oversight: Monitor revenue, expenses, and margins while identifying opportunities for improvement.
• Technology Enablement: Utilize and train the team on POS systems and operational software.

Qualifications

• High school diploma -or- ability to complete employer-paid GED program required; associate or bachelor’s degree preferred.
• 1–2 years of supervisory experience in car wash, hospitality, sales, and/or retail operations.
• Technical skills in HVAC, plumbing, electrical, or car wash equipment maintenance are a plus.
• Comfort using POS systems, computers, and operational software.
• Flexibility to work weekends, holidays, and in varying weather conditions.
• Sales experience with ability to drive membership growth.

Bonus Skills

• Strong leadership and motivational abilities.
• Excellent customer service skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Clear communication with employees, customers, and management.
• Experience with inventory management, financial analysis, sales, and marketing.

What’s in It for You

At Splash In, we’re about more than just a paycheck. We value learning, contributing, and making an impact while supporting a family-friendly culture that works hard, plays hard, and gives back to the community.

Full-Time Benefits

• Paid Time Off: Up to 3 weeks of vacation, sick, and personal leave plus 8 holidays with bonus pay when worked.
• Community Engagement: 2 paid community service days annually.
• Parental Leave: Support for new parents.
• Education and Development: Tuition reimbursement and professional development programs.
• Financial Well-being: 401(k) with employer match and financial planning support.
• Healthcare: Medical, dental, and vision plans with HSA options.
• Insurance: Pet insurance, life insurance, and disability coverage.
• Career Growth: Advancement opportunities across the Mid-Atlantic region.
• Employee Perks: Free coffee and beverages, fresh food discounts at Dash In stores, and discounted car wash memberships.
• Exclusive Discounts: Theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.

Splash In is an equal opportunity employer and does not discriminate based on age, race, religion, color, disability, sex, sexual orientation, or national origin.