Car Wash Supervisor

Splash In; La Plata (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Paid Community Engagement

Paid Parental Leave

Education and Development

Financial Well-being

Healthcare

Insurance

Career Growth

Employee Perks

Exclusive Discounts

Job summary

Splash In Eco Car Wash in La Plata, MD is hiring a Shift Supervisor. Lead daily operations, drive sales and membership growth, and ensure top-notch customer service.

This full-time role includes supervising staff, maintaining equipment, and upholding cleanliness and efficiency across the site. The ideal candidate has 1-3 years of supervisory experience, strong communication skills, and a track record of team leadership in service environments.

Qualifications

• High School Diploma or GED required; AA/BS preferred or ability to complete GED program.
• 1-3 years of supervisory experience in car wash, retail or hospitality operations.
• Strong interpersonal skills and ability to lead a team while delighting guests.
• Sales experience with ability to drive membership growth and customer loyalty.
• Excellent written and verbal communication; tech-savvy, problem solving and organized.

Responsibilities

• Drive membership and wash sales through strong customer interactions.
• Perform preventive maintenance, general maintenance, and repairs as needed.
• Address customer questions, concerns, and complaints to ensure satisfaction.
• Master POS systems, cash handling, and inventory control.
• Lead and train employees, keep them motivated and in uniform.
• Maintain cleanliness and appearance from lot to wash bay.
• Coordinate with administrative assistant on staff support and membership sales.

Skills

Team champion

Sales experience

Excellent communication

Problem solving

Organization

Education

High School Diploma/GED

AA/BS degree preferred

Tools

POS systems

Job description

Role: Shift Supervisor

Company: Splash In Eco Car Wash

Location: La Plata, MD

Pay: $18.00 - $22.50 per hour, commensurate with experience

Status: Full-time (benefits eligible)

Ready to Make Waves as a Splash In Supervisor?

We're not just a car wash – we're a certified Great Place to Work™ and Fortune's Best Workplace in Retail™, and we're making a splash in the industry with our fantastic team! If you're ready to dive into an exciting role with a company that puts its people first, look no further. Splash In is part of The Wills Group, a $1.5 billion company based in La Plata, Maryland. As a leader in convenience retail, fuels marketing, and real estate, we’ve been keeping lives in motion since 1926. Our car washes use cutting-edge water reclamation technologies and eco-friendly products, reflecting our commitment to environmental stewardship.

How You’ll Make an Impact:

• Sales and Membership Growth: Drive membership and wash sales through fantastic employee-customer interactions.
• Operational Uptime: Perform preventive maintenance, handle general maintenance and repairs, and tackle any challenges that come your way.
• Customer Service: Make every customer's day by addressing their questions, concerns, and even complaints. You're their car wash guru!
• Reconciliation: Master the art of POS systems, cash management, and inventory control.
• Employees: Be the leader who keeps your team trained, motivated, and looking sharp in their uniforms.
• Appearance and Cleanliness: Maintain our high standards for cleanliness and appearance – from the lot to the wash bay and everything in between.
• Administration: Stay organized and collaborate with our administrative assistant on tasks like employee support and membership sales.

Required Qualifications:

• High School Diploma/GED, with an AA or BS degree preferred -or- ability to complete employer-paid GED program.
• 1-3 years of supervisory experience in a car wash, retail or hospitality operations supervisory role. Experience in HVAC, plumbing, or electrical work is a plus!
• Team champion with effective interpersonal skills and proven ability to support a team while delighting guests.
• Sales experience with a proven ability to drive membership growth and create loyal customers
• Excellent communication skills, both written and verbal, with an aptitude for technology, problem solving and organization.
• Results-driven with a knack for analyzing processes and reports.

What’s in it for You:

At Splash In, we’re about more than just the paycheck – we’re about learning, contributing, making an impact, and feeling valued.

• Paid Time Off: Up to 3 weeks of vacation, sick, and personal leave, plus 8 holidays with bonus pay when worked.
• Paid Community Engagement: 2 paid community service days each year.
• Paid Parental Leave: Support for new parents.
• Education and Development: Tuition reimbursement, development programs, and certificate program assistance.
• Financial Well-being: 401(k) with employer-matched contribution and financial planning assistance.
• Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account.
• Insurance: Pet insurance, basic life insurance, short and long-term disability coverage.
• Career Growth: Opportunities to advance in the Mid-Atlantic Region.
• Employee Perks: Free coffee, fountain beverages, and discounts on fresh food at our Dash In corporate stores and discounted monthly car wash memberships.
• Exclusive Discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.

Splash In is an equal opportunity at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.