Bench General Manager, Car Wash

Splash In; Newark (DE); On-site; USD 64,000 - 75,000; Full time

Benefits offered by this job

Competitive salary + bonus potential

Health, dental & vision insurance

Paid time off

Tuition reimbursement & career dev.

401(k) with 7% match

Flexible work environment & wellness

Job summary

Splash In ECO Car Wash is seeking a Tunnel Car Wash Bench Manager to help lead operations across multiple sites. This role bridges hands-on daily management with growth toward a future Tunnel Manager, emphasizing guest service, team leadership, and safety.

The position requires a flexible schedule, outdoor work, and a readiness to support on-site operations, with compensation in the $64k–$75k range plus up to 5% bonus.

Qualifications

• 2–3 years of combined managerial experience in car wash, retail, hospitality, and/or sales; at least 1 year of car wash operations experience strongly preferred.
• Comfort with tech: POS systems, back-office tools, and general computer savvy.
• Flexible schedule that includes weekends and holidays.
• Willingness to work outdoors in all weather conditions.
• Bonus skills: basic mechanical, HVAC, plumbing, or car wash equipment knowledge.

Responsibilities

• Roll up your sleeves and dive into daily operations alongside Tunnel Managers—customer service, membership sales, site upkeep.
• Step up as Acting Tunnel Car Wash Manager when needed.
• Help troubleshoot equipment and keep the wash running smoothly.
• Assist in scouting, hiring, and developing team members.

Skills

People management

Customer service

Scheduling

Team development

Communication

Education

High school diploma or equivalent

Associate/Bachelor bonus

Tools

POS systems

Back-office software

Job description

Car Wash Bench Manager

Location: DE Region (Newark, New Castle, Wilmington)

Company: Splash In ECO Car Wash – A division of The Wills Group

Salary Range: $64,000-75,000, commensurate with experience + up to 5% annual bonus

Be the next big thing in clean.

At Splash In ECO Car Wash, we believe in more than just sparkle—we believe in impact. As a Tunnel Car Wash Bench Manager, you’ll be stepping into a dynamic role designed to launch your leadership journey. You’ll gain hands‑on experience across multiple locations, help build strong teams, deliver unforgettable customer service, and make every car—and guest—shine. All while growing into a future Tunnel Manager.

This is where passion meets potential, and every day brings a fresh opportunity to lead with heart.

How You’ll Drive Impact

• Roll up your sleeves and dive into daily operations alongside our Tunnel Managers—think everything from customer service and membership sales to keeping our sites looking their best.
• Step up as the Acting Tunnel Car Wash Manager when needed, bringing consistency, energy, and confidence to each location.
• Become a go-to problem solver for equipment hiccups and help ensure our wash runs like a well-oiled machine (because it kind of is).
• Help scout, hire, and develop awesome team members who are proud of the work they do.
• Be a frontline champion for safety, cleanliness, and policy compliance—because details matter.
• Handle customer concerns with patience and positivity, always focused on turning moments into memorable experiences.
• Get a front-row seat to the business side of operations—support financial performance, identify growth opportunities, and learn how to manage a P&L like a pro.
• Dig into admin support, reports, and business systems so you’re set up for success when it’s your time to take the wheel.

What You Bring to the Table

• High school diploma or equivalent required (Associate’s or Bachelor’s degree = bonus points).
• 2–3 years of combined managerial experience in car wash, retail, hospitality, and/or sales; at least 1 year of car wash operations experience strongly preferred.
• Comfort with tech: POS systems, back-office tools, and general computer savvy.
• A flexible schedule that includes weekends and holidays (closed Thanksgiving and Christmas).
• Willingness to work outdoors in all weather conditions.
• Bonus skills: basic mechanical, HVAC, plumbing, or car wash equipment knowledge.

What Sets You Apart

• You’re eager to grow into a leadership role and open to learning every day.
• People love working with you—you’re team-minded, adaptable, and bring out the best in others.
• You thrive on creating positive experiences, whether it’s for a guest or a team member.
• You see a challenge and think, “Let’s go.”
• You care deeply about being part of something bigger—clean cars, happy communities, and a brighter future.

Work Environment & Physical Demands

• Lift, move, and stock materials (up to 50 lbs).
• Be active throughout your shift—cleaning, checking equipment, keeping our tunnels running smoothly.
• Communicate clearly and confidently, even in louder environments.
• Comfortable working outdoors in any season.

Your Schedule & Travel

• Flexibility is key—nights, weekends, and holidays as needed.
• Stay connected via company phone to support real‑time needs.
• Be ready to travel to other locations or our HQ for training—don’t worry, we’ll take care of accommodations when needed.

Why Join Splash In?

Splash In ECO Car Wash is part of the Wills Group family, a regional leader with nearly 300 locations across the Mid-Atlantic and certified Great Place to Work. Our roots go back to 1926, and while we’ve evolved over the decades, one thing hasn’t changed: we’re passionate about keeping Lives in Motion.

• We’re eco‑friendly, community-driven, and growing fast across the Mid-Atlantic
• Backed by The Wills Group, a family‑owned business with nearly 100 years of success
• We offer a workplace where you’ll feel valued, make an impact, and have fun doing it

Perks & Benefits

We take care of our people so they can take care of our guests. Here’s how:

• Competitive salary + bonus potential
• Health, dental & vision insurance
• Paid time off – vacation, sick, community days, parental leave
• 100% tuition reimbursement & career development
• 401(k) with 7% match
• Flexible work environment & wellness programs

The Bottom Line?

This isn’t just a job. It’s a launchpad. If you’re ready to lead with passion, grow with purpose, and have fun along the way—

Let’s get lives (and cars) in motion, together.

Wills Group is an equal opportunity employer. Wills Group does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.