Car Wash Assistant Manager

Gas N Wash; Wheeling (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive pay with uncapped sales

Health, dental, and vision insurance

401k match after 6 months

Free unlimited car washes + employee/g

employee discount on gas

Leadership training and growth

Job summary

Gas N Wash in Wheeling, IL seeks an Assistant General Manager for Car Wash Operations. You will be the right hand to the General Manager, ensuring daily operations run smoothly and the team stays energized while delivering a standout customer experience.

You will lead staff, drive memberships and add-ons, coach shift leaders, address feedback, and coordinate maintenance to keep the wash at peak efficiency.

Qualifications

• 2+ years of leadership or supervisory experience in sales, retail, hospitality, or automotive services.
• Customer-first mindset with a passion for memorable service.
• Strong people skills to motivate, coach, and build a positive team culture.
• Ability to work outdoors in various weather conditions and stand for long periods.

Responsibilities

• Assist in daily operations from opening to closing to ensure smooth runs.
• Greet customers with energy and enthusiasm to create a welcoming first impression.
• Promote and sell unlimited wash memberships, gift cards, and service upgrades.
• Educate customers on wash packages and add-ons; meet monthly sales targets.
• Lead and coach CSR's and shift leaders to deliver top-tier service.
• Address customer feedback professionally to foster loyalty.
• Monitor equipment performance and coordinate with maintenance for peak efficiency.

Skills

Leadership

Customer service

People skills

Goal orientation

Team player

Problem solving

Mechanical aptitude

Outdoor work

Physical stamina

Lifting 50 lbs

Travel for training

40 hours per week

Job description

Description

Assistant General Manager - Car Wash Operations

“At Gas N Wash, our goal is to provide an exceptional customer service experience."

The Impact You'll Make

As our Assistant General Manager, you’ll be the right hand to the General Manager, ensuring smooth daily operations, motivating a high-energy team, and delivering a customer experience that keeps people coming back. You’ll play a key role in growing our business, developing our staff, and making sure every car — and every customer — leaves better than when they arrived.

What You'll Do

• Help support daily operations, from opening procedures to closing checklists, ensuring everything runs like clockwork.
• Maintain a strong emphasis on providing an exceptional customer service experience for our guests.
• Greet customers with energy and enthusiasm, creating a welcoming first impression.
• Promote and sell unlimited wash memberships, gift cards, and service upgrades.
• Educate customers on the benefits of different wash packages and add-ons.
• Meet and exceed monthly sales targets while maintaining excellent customer service.
• Lead, coach, and inspire a team of CSR's and shift leaders to deliver top-tier service.
• Handle customer feedback with professionalism, turning challenges into opportunities for loyalty
• Monitor equipment performance and coordinate with maintenance teams to keep our wash running at peak efficiency.

What You'll Bring

• 2+ years of leadership or supervisory experience, ideally in sales, retail, hospitality, or automotive services.
• A customer-first mindset and a passion for delivering memorable service.
• Strong people skills — you know how to motivate, coach, and build a positive team culture.
• Goal-oriented mindset!
• A team player attitude and a genuine desire to help customers.
• Strong problem-solving and staying calm under pressure.
• Basic mechanical aptitude or willingness to learn car wash equipment operations.
• Ability to work outdoors in various weather conditions.
• The ability to stand for long periods of time.
• The ability to lift 50 lbs.
• The ability to travel for training and development purposes.
• The ability to work a minimum of 40 hours per week.

Why You'll Love It Here

• Competitive pay starting at $21-$23 per hour + uncapped commission for sales — your effort directly impacts your earnings.
• Health, dental, and vision insurance options.
• 401k match after 6 months of employment.
• Free unlimited car washes + employee discount on gas.
• Ongoing leadership training and career growth opportunities — we promote from within.

We are an equal opportunity employer and celebrate diversity!