Car Technology Specialist: Customer-Facing Product Expert

ADP, Inc.

Englewood Cliffs (NJ)

On-site

USD 28,000 - 30,000

Full time

14 days+

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Job summary

Cadillac of Englewood Cliffs in Englewood Cliffs, NJ, is seeking a Product Genius to guide customers through vehicle technology, features, and overall ownership experience. You will help customers maximize their new Cadillac by clearly communicating capabilities and benefits.

Ideal candidates demonstrate strong communication skills, professional appearance, and a passion for cars. The role requires a valid driver's license and the ability to work in all weather conditions; training will cover

Qualifications

Familiarize with all vehicle features and technology.
Excellent verbal and interpersonal communication required.
Maintain a polished, professional personal appearance.
Valid driver's license with a clean driving record.
Comfort working in varied weather conditions.

Responsibilities

Explain ins and outs of vehicle to customers.
Be an expert in all facets of vehicle information and features.
Provide customers with all vehicle information required by manufacturers.
Direct report to the General Sales Manager regarding objectives and activities.
Ensure all vehicles have fuel, buyer's guides, and are in good condition.
Inspect vehicles to detect damage and verify accessories listed on invoices.
Keep inventory clean, presentable, and accurately displaying vehicle information and disclaimers.
Assist salespeople in closing deals when needed.
Maintain a professional appearance at all times.
Perform other duties as assigned.