Car Tech & Experience Advisor

Penske Automotive; Austin (TX); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Healthcare options

401k savings with company match

Career growth & training

Team-oriented culture

Job summary

Lexus of Austin, a Penske Automotive Group dealership, is looking for knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences. You will professionally assist customers with vehicle technology questions by email, phone, and in person to ensure owners get the most out of their vehicles.

Join a Fortune 500 company with comprehensive benefits, training, and opportunities for career growth.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive 'team-player' attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Assist customers with vehicle technology questions by email, phone and in person.
• Provide a world-class car-buying experience and guide customers through the sales journey.

Skills

Customer service

Communication

Teamwork

Organizational skills

Tools

MS Office Suite

CRM tools

Job description

Lexus of Austin, a Penske Automotive Group dealership, is looking for knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences. You will professionally assist customers with vehicle technology questions by email, phone, and in person to ensure owners get the most out of their vehicles.

Join a Fortune 500 company with comprehensive benefits, training, and opportunities for career growth.