Car Service Consultant — Customer-Focused Auto Expert

Acura of Brookfield; Madison (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401k with company match

Profit sharing

Flexible schedules

Job summary

Zimbrick Eastside Buick-GMC in Madison, WI is seeking a Service Consultant to blend strong people skills with automotive knowledge. You will guide customers through diagnostics, coordinate with technicians, and ensure repairs are explained clearly with honesty and care.

Benefits include a robust benefits package, training, flexible schedules, and opportunities for growth within a leading Wisconsin auto group. A valid driver's license and 18+ years old are required.

Qualifications

• Solid customer service mindset and professional communication.
• Ability to listen to customer concerns and explain diagnostics clearly.
• Strong work ethic and positive attitude.

Responsibilities

• Listen to customer concerns and recommend appropriate diagnostic services or repairs
• Coordinate services or repairs with technicians and parts department
• Follow-up with customers on repair status and charges for repairs
• Keep up-to-date knowledge of technical bulletins

Skills

Customer service

Communication

Relationship building

Problem solving

Job description

Zimbrick Eastside Buick-GMC in Madison, WI is seeking a Service Consultant to blend strong people skills with automotive knowledge. You will guide customers through diagnostics, coordinate with technicians, and ensure repairs are explained clearly with honesty and care.

Benefits include a robust benefits package, training, flexible schedules, and opportunities for growth within a leading Wisconsin auto group. A valid driver's license and 18+ years old are required.