Automotive Service Consultant: Customer-Focused

Zimbrick Inc; Madison (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k with match and profit sharing

Training and mentorship

Flexible schedules

Multi-Point inspection tools

Community involvement

Job summary

Zimbrick Eastside Buick-GMC in Madison, WI invites an on-site Service Consultant to join our team. You will listen to customer concerns, recommend diagnostic services, and coordinate repairs with technicians to ensure first-time fixes and superior customer service.

We value a solid work ethic, a positive attitude, and the ability to build rapport with customers. Our offer includes comprehensive benefits, training and mentorship, flexible schedules, and a pathway to growth within a supportive

Qualifications

• Demonstrates a strong work ethic and customer-focused mindset.
• Ability to build rapport and trust with customers.
• Represents company values in daily interactions.

Responsibilities

• Listen to customer concerns and recommend appropriate diagnostic services or repairs.
• Coordinate services or repairs with technicians and parts department.
• Follow-up with customers on repair status and charges for repairs.
• Keep up-to-date knowledge of technical bulletins.

Skills

Solid work ethic

Positive and professional attitude

Rapport building

Customer service mindset

Core Values alignment

Job description

Zimbrick Eastside Buick-GMC in Madison, WI invites an on-site Service Consultant to join our team. You will listen to customer concerns, recommend diagnostic services, and coordinate repairs with technicians to ensure first-time fixes and superior customer service.

We value a solid work ethic, a positive attitude, and the ability to build rapport with customers. Our offer includes comprehensive benefits, training and mentorship, flexible schedules, and a pathway to growth within a supportive