Car Sales Shared Services Coordinator

Enterprise Mobility; St. Louis (MO); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

Competitive starting salary

Hybrid schedule

Career growth

Paid time off

Full benefits

401K

Profit sharing

Employee discounts

Job summary

Enterprise Mobility is hiring a Car Sales Shared Services Coordinator to serve as the main contact for management teams and group offices. You will ensure accurate processing of car sales files and coordinate with lenders and vendors to support dealership operations.

The role supports a fast-paced, customer-focused environment with a hybrid schedule. The position offers growth opportunities, 14 days PTO in year one, holidays, and full benefits including 401K and profit sharing.

Qualifications

• 2+ years of customer service and/or administrative experience.
• Must be authorized to work in the United States and not require sponsorship now or in the future.

Responsibilities

• Act as the primary contact for Groups and group admin offices.
• Ensure car sales files are processed accurately and on time.
• Liaise with lenders and product vendors to support dealership operations.
• Answer funding-related questions and provide expert guidance.
• Participate in meetings to improve processes and customer experience.

Skills

Strong organizational skills

Strong communication skills

Relationship building

Proactive mindset

Education

High School Diploma/GED

Job description

Overview

Are you a highly organized communicator who thrives in a fast-paced, customer-focused environment? Join our team as a Car Sales Shared Services Coordinator and become the go-to partner for the dealerships and group operations!

• Serve as the main contact for the management teams and the group admin offices
• Ensure car sales files are processed accurately and on time
• Liaise with lenders and product vendors to support dealership operations
• Answer funding-related questions and provide expert guidance
• Participate in strategy meetings to improve processes and customer experience

Overview

Are you a highly organized communicator who thrives in a fast-paced, customer-focused environment? Join our team as a Car Sales Shared Services Coordinator and become the go-to partner for the dealerships and group operations!

What You’ll Do

• Serve as the main contact for the management teams and the group admin offices
• Ensure car sales files are processed accurately and on time
• Liaise with lenders and product vendors to support dealership operations
• Answer funding-related questions and provide expert guidance
• Participate in strategy meetings to improve processes and customer experience

What We’re Looking For

• Strong organizational and communication skills
• Ability to build relationships across teams and with external partners
• A proactive mindset and attention to detail

This role is located at the Enterprise Mobility Lakeside campus in Maryland Heights, MO (2291 Ball Drive, Maryland Heights, MO 63146).

What You'll Get With This Position

• A full-time position with a competitive starting salary of $39,700 (19.09/hr)
• A flexible, hybrid schedule working Monday through Friday
• A career path with advancement and growth opportunities
• 14 days paid time off within your first year with us + 6 paid holidays
• Full benefits, 401K, profit sharing and great discounts

Company Overview

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

Customer & Group Support

• Act as the primary contact for assigned Groups, providing expertise in car sales processing, accounting, and compliance
• Deliver high-quality service to internal and external customers
• Communicate weekly, monthly, and annual reports to Groups
• Lead group calls to review reporting and performance metrics

Operational Oversight

• Monitor daily reporting to ensure timely completion and funding of car sales transactions
• Assist with processing transactions throughout the month
• Resolve issues related to funding, data entry, and collections
• Handle branch-specific requests such as auditing files, managing returned vehicles, and scanning documents

Collaboration & Relationship Management

• Partner with Groups and Shared Services to identify trends and resolve problems
• Build and maintain strong relationships with teams and vendors
• Participate in meetings to share insights and improve customer experience

In addition to these job functions, candidates will also need to display proficiency in the following Competencies:

• Executing
• Working With a Team
• Customer Service
• Detail-Oriented
• Analyzing
• Communication
• Flexibility

Equal Opportunity Employer/Disability/Veterans

Qualifications

Minimum:

• High School Diploma/GED Required
• Must have 2+ years of customer service and/or administrative experience
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future