Car Sales Representative

DARCARS Automotive Group; Fairfax (VA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Employee discounts on vehicle purchases

Opportunities for community service initiatives

Internal career advancement opportunities

Job summary

A leading automotive group in Virginia is seeking a Car Sales Representative to sell vehicles and provide exceptional customer service. In this entry-level, full-time role, you will work closely with customers to understand their needs and ensure satisfaction. The ideal candidate will possess strong communication skills and a commitment to providing excellent service. Flexibility and a valid driver’s license are required.

Qualifications

• Must have a valid driver’s license and acceptable safe driving record.
• Comfortable using video tools, Facetime, etc., to assist customers.
• Previous sales experience preferred but not required.

Responsibilities

• Sell new and used vehicles and deliver exceptional customer service.
• Follow DARCARS approach to selling and customer interaction.
• Maintain knowledge of brands and products, including features and pricing.

Skills

Strong communication skills

Ability to speak multiple languages

Customer service commitment

Comfortable using video tools

Team player

Education

High school diploma or equivalent (GED)

Job description

Join to apply for the Car Sales Representative role at DARCARS Automotive Group

DARCARS of Fairfax

As a Car Sales Representative, you will be responsible for selling new and used vehicles, delivering exceptional customer service, and achieving DARCARS' sales objectives. You will engage with customers both in person and virtually, collaborating with fellow Sales Consultants, Sales Managers, Finance Managers, and the General Manager. This is a non-supervisory, commission-based role.

Qualifications:

• Strong communication skills with both customers and DARCARS employees
• Ability to speak multiple languages (Spanish and Chinese) is a plus!
• Demonstrated commitment to customer service
• Comfortable using video tools, Facetime, etc., to assist customers
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Previous sales experience preferred but not required
• Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions
• Be able to work in a fast-paced environment
• Be a team player
• Must be able to work a flexible schedule, evenings and weekends
• Must have a valid driver’s license and acceptable safe driving record
• High school diploma or equivalent (GED)
• Must be at least eighteen years of age
• Must be able to pass pre-employment screen (background)
• Employee discounts on vehicle purchases, parts and service repairs
• Opportunities to join our community service initiatives
• Internal career advancement opportunities

In this role, you will:

• Conduct business in a professional and ethical manner
• Follow DARCARS approach to selling (including but not limited to):
  • Greet customers with a welcoming attitude and listen to their needs
  • Describe operations and features of vehicles matching customer’s needs via in-person or virtually
  • Follow DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)
  • Suggest optional equipment, features, warranties, for customer to purchase
  • Correctly compute and quote sales price
  • Work with finance team to obtain financing, as needed
  • Complete all necessary paperwork
  • Arrange for delivery and registration of the vehicle
  • Address all customer concerns and ensure customer is satisfied
• Maintain solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment
• Must be able to make an effective demonstration ride on a planned route
• Develop and maintain future prospect and customer follow-up system
• Participate in all required brand and DARCARS training
• Utilize and familiar with online digital retailing selling tools
• May be required to use video tools to assist customers virtually with car buying process
• In conjunction with the General Manager, develop personal income goals consistent with DARCARS standards and develop a strategy to consistently meet those goals
• Comply with DARCARS policies and procedures
• Other duties as assigned

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

Seniority level: Entry level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing