Car Sales Representative

DARCARS Automotive Group; Silver Spring (MD); On-site; USD 35,000 - 70,000; Full time

Benefits offered by this job

Employee discounts on vehicle / parts

Community service opportunities

Internal career advancement

Job summary

DARCARS Automotive Group in Silver Spring, MD is seeking a Car Sales Representative to join our team. You will sell new and used vehicles, deliver exceptional customer service, and collaborate with Sales Consultants, Sales Managers, Finance Managers, and the General Manager to meet sales objectives.

This non-supervisory, commission-based role requires strong communication, a customer-first attitude, and the ability to work in a fast-paced environment.

Qualifications

• Strong communication skills with customers and employees
• Bilingual ability a plus (Spanish and Chinese)
• Commitment to customer service
• Comfortable using video tools to assist customers
• Ability to read and understand instructions and policy documents
• Previous sales experience preferred but not required
• Ability to stand, walk, bend, twist and perform normal job functions
• Able to work in a fast-paced environment
• Team player with a flexible schedule including evenings/weekends
• Must have a valid driver’s license and acceptable driving record
• High school diploma or GED
• Age 18+
• Pass pre-employment screen (background)

Responsibilities

• Sell new and used vehicles and deliver exceptional customer service
• Engage with customers in person and virtually with Sales Consultants and Managers
• Describe vehicle features to meet customer needs and conduct test drives
• Compute and quote sales prices and assist with financing as needed
• Complete all paperwork and arrange delivery/registration of vehicles
• Maintain knowledge of brands, specs, pricing, options and equipment
• Develop and maintain customer follow-up system and participate in training
• Use online digital selling tools and video as needed
• Work with General Manager to meet income goals
• Comply with company policies and procedures

Skills

Strong communication

Multilingual

Customer service

Video tools

Reading/comprehension

Sales experience

Physical stamina

Fast-paced environment

Team player

Flexible schedule

Driver's license

Education

High school diploma or GED

Job description

DARCARS of Silver Springis now hiring Car Sales Representativesto join our team!

As a Car Sales Representative, you will be responsible for selling new and used vehicles, delivering exceptional customer service, and achieving DARCARS' sales objectives. You will engage with customers both in person and virtually, collaborating with fellow Sales Consultants, Sales Managers, Finance Managers, and the General Manager. This is a non-supervisory, commission-based role.

Qualifications:

• Strong communication skills with both customers and DARCARS employees
• Ability to speak multiple languages (Spanish and Chinese) is a plus!
• Demonstrated commitment to customer service
• Comfortable using video tools, Facetime, etc., to assist customers
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Previous sales experience preferred butnot required
• Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions
• Be able to work in a fast-paced environment
• Be a team player
• Must be able to work a flexible schedule, evenings and weekends
• Must have a valid driver’s license and acceptable safe driving record
• High school diplomaor equivalent (GED)
• Must be at least eighteen years of age
• Must be able to pass pre-employment screen (background)
• Employee discounts on vehicle purchases, parts and service repairs
• Opportunities to join our community service initiatives
• Internal career advancement opportunities

In this role, you will:

• Conducts business in a professional and ethical manner
• Follows DARCARS approach to selling (including but not limited to):
  • Greets customers with a welcoming attitude and listens to their needs
  • Describes operations and features of vehicles matching customer’s needs via in-person or virtually
  • Follows DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)
  • Suggests optional equipment, features, warranties, for customer to purchase
  • Correctly computes and quotes sales price
  • Works with finance team to obtain financing, as needed
  • Completes all necessary paperwork
  • Arranges for delivery and registration of the vehicle
  • Addresses all customer concerns and ensures customer is satisfied
• Maintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment
• Must be able to make an effective demonstration ride on a planned route
• Develop and maintain future prospect and customer follow-up system
• Participates in all required brand and DARCARS training
• Utilizes and familiar with online digital retailing selling tools
• May be required to use video tools to assist customers virtually with car buying process
• In conjunction with the General Manager, develops personal income goals consistent with DARCARS standards and develops a strategy to consistently meet those goals
• Complies with DARCARS policies and procedures
• Other duties as assigned

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.