Capturis - Setup Specialist

Conservice LLC; Mandan (ND); On-site; USD 42,000 - 66,000; Full time

Job summary

Conservice LLC is seeking a Setup Specialist in Mandan, ND to ensure accurate property data is collected, entered, and maintained in the Capturis system. You will interact with clients and account managers, input sensitive information, and support conference calls to discuss the setup process.

Successful candidates will explain complex ideas clearly, manage their workload independently, and solve issues using available resources. A collaborative, patient approach is highly valued.

Qualifications

• Able to explain complex ideas clearly, both verbally and in writing.
• Able to prioritize workload and manage time proactively.
• Able to analyze information and make unaided decisions.
• Patient and persistent in stressful situations.
• Skilled at solving issues using provided resources and tools.
• Enjoys collaborating with others.

Responsibilities

• Request information from clients and follow up via email or phone.
• Input sensitive information into the Conservice database and create GL files.
• Join clients and account representatives on conference calls to discuss the Capturis process.
• Gather and set up information related to the Capturis process.
• Communicate effectively about the setup process and data requirements.

Skills

Clear communication

Time management

Analytical thinking

Problem solving

Team player

Patience under pressure

Job description

3131 Technology Drive NW, Mandan , North Dakota 58554 , United States

Job Description

Department: Capturis

Overview

Setup Specialists assertively and persistently ensure the exactness of new property information as it is gathered and entered into the Conservice database. This includes gathering information from clients and account managers, entering and importing data, and ensuring that all entered information is correct and up to date. Success in this position will be measured by the team member’s ability to successfully set up assigned portfolios in a timely and accurate manner, their ability to solve problems as they arise, and their conduct when communicating with clients.

We value accountability here at Conservice, so a strong sense of personal responsibility is a high priority. If you’re looking for a chance to use your ability to investigate and solve problems, then this is the job for you!

Responsibilities

A normal day in this job involves:

• Requesting information from clients and following up through email or phone
• Inputting sensitive information into the Conservice database and creating a general ledger file
• Joining clients and account representatives on conference calls to discuss the Capturis process
• The job also includes the gathering and setup of information related to the Capturis process
• Phone use: Medium (Up to 25% of workday)
• Type: Inbound, Outbound
• Speaking with: Clients, Utility Vendors
• Nature of call: Explaining setup process, gathering sensitive and non-sensitive information about property

Requirements

You should consider applying if:

• You're able to explain a complex idea, both verbally and in writing, using clear, professional language
• You can prioritize your workload and proactively manage your time
• You can independently analyze and reason to make unaided decisions
• You act with patience and persistence during stressful situations
• You're an expert at solving issues using the resources and tools provided to you
• You enjoy working with others

Employer Privacy Policy

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.

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