Captives Account Manager: Growth, Renewal & Client Success

001 Brown & Brown, Inc; United States; Remote; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health Benefits

ESPP

401k

Student Loan Assistance

Tuition Reimbursement

Mental Health & Wellness

Paid Time Off

Holidays

Partner Discounts

Job summary

Brown & Brown is seeking an organized Account Manager to support the Revenue Team, serving as a key link between clients, brokers, and the company. The role involves managing new business and renewals, servicing needs, and maintaining thorough documentation while meeting deadlines and regulatory requirements.

Ideal candidates are detail-oriented, proactive, and capable of cross-selling services. Compensation ranges from $70,000 to $85,000 annually with comprehensive teammate benefits.

Qualifications

• At least 3 years’ experience in captive and/or commercial Property/Casualty insurance.
• Associate’s degree in a relevant field; equivalent professional experience considered.
• Active P&C license or ability to obtain within 90 days; insurance designations preferred.
• Strong customer service and relationship management skills; excellent written and verbal communication.
• Proficient with CRM software, especially Salesforce; proficient in Microsoft Office.
• Analytical, detail-oriented, and able to multitask in a fast-paced environment.

Responsibilities

• Oversee new business and renewal process including applications, loss summaries, quotes, and proposals.
• Respond promptly to client and broker inquiries and collaborate with sales to drive new business.
• Coordinate policy coverage changes, endorsements, and billing; maintain accurate records.
• Review policies and related documentation for accuracy and compliance.
• Draft policies, declarations, notices, and endorsements using ISO and manuscript forms.
• Maintain relationships with service providers (auditors, actuaries, carriers, TPAs).
• Coordinate with claims department to obtain loss data and support claims needs.
• Stay informed on industry developments; apply AI tools where appropriate.

Skills

P&C insurance experience

Customer service

Communication skills

CRM proficiency

Sales collaboration

Multitasking & time management

Analytical thinking

Team collaboration

Education

Associate’s degree (relevant field)

Tools

Salesforce

Microsoft Office Suite

Job description

Brown & Brown is seeking an organized Account Manager to support the Revenue Team, serving as a key link between clients, brokers, and the company. The role involves managing new business and renewals, servicing needs, and maintaining thorough documentation while meeting deadlines and regulatory requirements.

Ideal candidates are detail-oriented, proactive, and capable of cross-selling services. Compensation ranges from $70,000 to $85,000 annually with comprehensive teammate benefits.